Potbelly Sandwich Shop - Glenview
Potbelly Sandwich Shop
Description
Potbelly offers a nostalgic dining experience, especially for long-time fans, with a menu that includes mouthwatering sandwiches, soups, and mac and cheese. However, service inconsistencies mar the experience. Customers have reported mixed interactions with staff, encountering everything from unclean tables to rushed service, even when the restaurant is quiet. While the quality of food generally meets expectations, the overall atmosphere is dampened by occasional rudeness from employees and a lack of attention to cleanliness. Despite these concerns, many patrons appreciate the flavor and convenience that Potbelly has to offer.
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Feedback
I arrived at the restaurant in the morning when they were open to pick up breakfast for school. I felt rushed when placing my order, even though I was the only customer present. No customer should be hurried, especially when the restaurant is not busy!
The food was good, but the woman working at the front desk was rude and not very pleasant. I even thought she was sweaty, but it turned out to be too much. The same experience happened to the person behind me as well.
Food as expected for a Potbelly so no complaint on that score. Went in Friday afternoon about 1pm. Two thirds, or about 9 or 10 tables were open and every single one of them was filthy, sticky, crumbs on tables and chairs and no one bussing the whole time I was there for lunch. Two young ladies working alone behind the counter, nice but not up to the usual Potbelly standards. I won't be returning.
Really Rude staffI was insultedThe one girl who makes the sandwiches is loud and RudeThe beef was horribleThe booths were all dirtyWhat a lousy place !!!
FAQ
More information
QR-Code for the menu

