Potbelly Sandwich Shop - Glenview

#20 - Fast Food - Glenview, Casual, Sandwiches

Potbelly Sandwich Shop

Potbelly Sandwich Shop
3.1 / 5 (946 reviews)

Description

Potbelly offers a nostalgic dining experience, especially for long-time fans, with a menu that includes mouthwatering sandwiches, soups, and mac and cheese. However, service inconsistencies mar the experience. Customers have reported mixed interactions with staff, encountering everything from unclean tables to rushed service, even when the restaurant is quiet. While the quality of food generally meets expectations, the overall atmosphere is dampened by occasional rudeness from employees and a lack of attention to cleanliness. Despite these concerns, many patrons appreciate the flavor and convenience that Potbelly has to offer.

Last update: 17.01.2026 from: Niko

Feedback

★ 3.1 / 5 from 946 reviews
amaechi-alade
03.08.2022

I arrived at the restaurant in the morning when they were open to pick up breakfast for school. I felt rushed when placing my order, even though I was the only customer present. No customer should be hurried, especially when the restaurant is not busy!

kiana39-1
03.08.2022

The food was good, but the woman working at the front desk was rude and not very pleasant. I even thought she was sweaty, but it turned out to be too much. The same experience happened to the person behind me as well.

edd74
03.08.2022

Food as expected for a Potbelly so no complaint on that score. Went in Friday afternoon about 1pm. Two thirds, or about 9 or 10 tables were open and every single one of them was filthy, sticky, crumbs on tables and chairs and no one bussing the whole time I was there for lunch. Two young ladies working alone behind the counter, nice but not up to the usual Potbelly standards. I won't be returning.

cartwright-niko
03.08.2022

Really Rude staffI was insultedThe one girl who makes the sandwiches is loud and RudeThe beef was horribleThe booths were all dirtyWhat a lousy place !!!

edd74
03.08.2022

Potbelly is such a delicious sandwich shop with not only sandwiches, but awesome soups and mac and cheese! Most of the time they get my order right and its so good!

FAQ

The restaurant and its rooms are wheelchair accessible and thus reachable with a wheelchair or physiological disabilities.

The restaurant also takes credit cards from the common providers for payment.

More information

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