Dunkin' - Glenview
Dunkin'
Description
At this restaurant, the experience can vary significantly, with some customers expressing frustration over order accuracy and slow morning service. While the staff is generally polite and skilled, there are occasional lapses in efficiency, particularly during busy hours. Additionally, inventory shortages impact the overall experience, as common items like coffee creamers and breakfast options frequently run low. Despite these issues, the establishment remains clean and has the potential for excellence, especially if corporate oversight improves supply management. Regular patrons appreciate the friendly service but hope for a return to the restaurant's once-stellar reputation.
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Feedback
The store is disorganized, and many of the staff are not very helpful. The franchise owner is challenging to work with. I would suggest steering clear of this establishment.
The morning staff was wonderful. They were extremely friendly and welcoming. I really enjoy this Dunkin' location.
Is it really possible to mess up an order twice? Apparently, it can happen at this location. I ordered a wake-up wrap with sausage and a hot coffee, but I had to go back for sugar the first time and then a second time for the sausage.
I'm not sure what's happening at this location lately. It used to be great, but the service has really deteriorated. I've observed that the service is particularly slow during the morning hours, especially between 9 and 10:30 AM. There's a new lady at the counter who could use some extra training in accuracy and efficiency to help keep things moving along. On a positive note, the other staff members are fantastic!
The staff at this restaurant are incredibly polite and talented; however, it appears that the corporate office has neglected this location, leading to a shortage of essential supplies. Items such as coffee creamer, coffee cup carriers, croissants, bacon, sugar, milk of any kind, and flavorings are often in limited supply. I genuinely believe this location could thrive if they received more regular deliveries, as they frequently run out of many items.
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FAQ
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QR-Code for the menu
