Subway - Glendale

The young woman who prepared my sandwich today was an absolute delight, smiling throughout (which is uncommon at Subways) and delivering outstanding customer se... read more The young woman who prepared my sandwich today was an absolute delight, smiling throughout (which is uncommon at Subways) and delivering outstanding customer service. It's a shame I didn't catch her name. This has been one of the best Subway locations I've visited in town. Thank you!

Subway consistently delivers excellent customer service! The friendliest employees I've encountered at any Subway location. The subs were fantastic too, and the... read more Subway consistently delivers excellent customer service! The friendliest employees I've encountered at any Subway location. The subs were fantastic too, and the menu offers a great variety!

We arrived at 8:25 and were seated with only 20 minutes before closing. Soon after, the manager sent someone over to tell us we had to finish our meal within th... read more We arrived at 8:25 and were seated with only 20 minutes before closing. Soon after, the manager sent someone over to tell us we had to finish our meal within that time. Ten minutes later, another staff member came to remind us we only had a few minutes left. I've never felt so rushed dining out. Usually, when a restaurant closes at 9:00, last orders are taken then, and customers are allowed to enjoy their meals without being hurried. At 9:00, the manager stood by the door watching us, so we decided to leave. The manager just stared silently as they waited to close up. This location definitely needs a new manager!

My boyfriend and I placed separate mobile orders for our sandwiches. When we arrived, only one sandwich was ready because the second receipt didn’t print, so th... read more My boyfriend and I placed separate mobile orders for our sandwiches. When we arrived, only one sandwich was ready because the second receipt didn’t print, so they had to make it on the spot. We drove about 15-20 minutes to our friend’s house, only to find the second sandwich was made completely wrong. We called the manager, but they refused to give us a refund, meaning we either had to drive back to fix the order or settle for the wrong sandwich. I’ve never had an issue at any other Subway before. Good customer service shouldn’t be this difficult.

I appreciate how carefully they prepare the food here. It's been a long time since I've seen such a proper preparation method. Lately, many Subway locations hav... read more I appreciate how carefully they prepare the food here. It's been a long time since I've seen such a proper preparation method. Lately, many Subway locations haven't been doing it right—they tend to just pile on the ingredients without spreading them evenly.