Chipotle Mexican Grill - Glendale

It took a very long time to be acknowledged by anyone when we walked in. The girl had her back to us while she was messing around with some food. The cashier sa... read more It took a very long time to be acknowledged by anyone when we walked in. The girl had her back to us while she was messing around with some food. The cashier saw us and said nothing, she walked away. After many attempts to get her to notice us, shefinally finished messing around with food and turned her attention to us. Customer service is not important anymore and it seemsemployees don't care. The tables were not clean and the lemonade tasted old like it was spoiled.

What am I paying $12 for here? Light on absolutely everything. It?s disgusting you charge us this much for this little. Every time we place mobile orders at thi... read more What am I paying $12 for here? Light on absolutely everything. It?s disgusting you charge us this much for this little. Every time we place mobile orders at this location, we get shorted on food. They get paid what? $16 an hour or so and you can?t evenhold yourselves accountable for filling a bowl.

Not only are the employees very rude and combative, but every time I have gone here they have ruined my order in one way or another. they either ?forget? to inc... read more Not only are the employees very rude and combative, but every time I have gone here they have ruined my order in one way or another. they either ?forget? to include what you have paid for, or they plainly did not care to pay attention to what you haveordered. there have been plenty of times i have placed a mobile order and have had to drive back and return it just to deal witha very rude employee that makes you uncomfortable. i take into mind that many places are understaffed, but i have come to thisestablishment when it was nearly empty and the employees were just standing around and talking. my mobile order was not readyand almost everything i asked for was ?out?. do not bother coming to this location unless you are expecting to deal withterrible customer service and a sloppy/inaccurate order.

A little disappointed. Walked in went right up to the counter and the two young ladies were doing little things here and there. The one by the register did not... read more A little disappointed. Walked in went right up to the counter and the two young ladies were doing little things here and there. The one by the register did not make eye contact with us at all. The other one over by the tortillas looked at us, thenwent over to the food storage tray pulled out the chicken turned around and started to load it up with more chicken then turnedaround when she was done set it down and then acknowledged us. Sure it wasn't very long but walking up to the counter and thenbeing ignored for a little over 2 minutes is kind of weird. I guess it was more important to top off the chicken tray then tosay hello or even go way out of your way by making the food for the customer. We were the only ones there so it's not like theywere super busy. The last thing is I think the fresh lemonade was old. You kind of had a Tang to it so I tried the strawberrystuff next to it. Within 20 minutes my tongue was slightly swollen. I'm wondering if this was yesterday's stuff or even olderthan that and they just keep adding to it. Sounds not right though it doesn't taste like all the other Chipotle's. Basically,I'm going to avoid this Chipotle for quite a while until I see new people.

I'd try a different location. I don't know if I came during a shift change or what was happening but my mobile order was ready 10 minutes later then the pickup... read more I'd try a different location. I don't know if I came during a shift change or what was happening but my mobile order was ready 10 minutes later then the pickup time. The only people that looked to be working were the two people in the front of house,while the back of house just seemed to be chit chatting with each other while the people up front were running out of food andthe orders were visibly piling up on their order list. The portion sizes were pretty small as well