Chipotle Mexican Grill - Glendale

I ordered a few times online here and they always got my order 100%, no matter how complicated I make it. The only thing she thinks about getting 5 stars is the... read more I ordered a few times online here and they always got my order 100%, no matter how complicated I make it. The only thing she thinks about getting 5 stars is the food quality. It's not bad, but it could be better.

I walked in to place a to go order and was completely ignored by the 3 employees I saw working. I stood awkwardly at the counter for 5 minutes or so while the t... read more I walked in to place a to go order and was completely ignored by the 3 employees I saw working. I stood awkwardly at the counter for 5 minutes or so while the two up front were putting together a mobile order. They did not even acknowledge me. I would have been content with a “Ill be right with you” or anything really. Especially since I was the only customer in the restaurant at the time. I ended up just leaving without even getting the opportunity to order my food. No one said a word.

I've visited this Chipotle several times, and each time I've found meat in my veggie bowls. However, today I experienced the worst service, and I won't be retur... read more I've visited this Chipotle several times, and each time I've found meat in my veggie bowls. However, today I experienced the worst service, and I won't be returning. When I arrived and tried to place my order, one of the employees was incredibly rude and impatient. On top of the poor service, I ended up with food poisoning. The grill and the area behind the counter were visible and appeared very unclean, and the staff were using their hands to handle the spicy ingredients without changing gloves. The station was quite dirty. Overall, I will not be coming back.

Not only are the employees very rude and combative, but every time I have gone here they have ruined my order in one way or another. they either ?forget? to inc... read more Not only are the employees very rude and combative, but every time I have gone here they have ruined my order in one way or another. they either ?forget? to include what you have paid for, or they plainly did not care to pay attention to what you haveordered. there have been plenty of times i have placed a mobile order and have had to drive back and return it just to deal witha very rude employee that makes you uncomfortable. i take into mind that many places are understaffed, but i have come to thisestablishment when it was nearly empty and the employees were just standing around and talking. my mobile order was not readyand almost everything i asked for was ?out?. do not bother coming to this location unless you are expecting to deal withterrible customer service and a sloppy/inaccurate order.

A little disappointed. Walked in went right up to the counter and the two young ladies were doing little things here and there. The one by the register did not... read more A little disappointed. Walked in went right up to the counter and the two young ladies were doing little things here and there. The one by the register did not make eye contact with us at all. The other one over by the tortillas looked at us, thenwent over to the food storage tray pulled out the chicken turned around and started to load it up with more chicken then turnedaround when she was done set it down and then acknowledged us. Sure it wasn't very long but walking up to the counter and thenbeing ignored for a little over 2 minutes is kind of weird. I guess it was more important to top off the chicken tray then tosay hello or even go way out of your way by making the food for the customer. We were the only ones there so it's not like theywere super busy. The last thing is I think the fresh lemonade was old. You kind of had a Tang to it so I tried the strawberrystuff next to it. Within 20 minutes my tongue was slightly swollen. I'm wondering if this was yesterday's stuff or even olderthan that and they just keep adding to it. Sounds not right though it doesn't taste like all the other Chipotle's. Basically,I'm going to avoid this Chipotle for quite a while until I see new people.