Subway - Glencoe
Subway
Description
At this neighborhood sandwich shop, friendly, hardworking staff and a clean, casual space coexist with inconsistent execution. App ordering, ample free parking and perks like complimentary Thursday cookies are nice, but prices often feel high for skimpy portions, dry bread and lightly applied toppings. Service can be quick and corrective, yet slows when online orders are prioritized; ingredient inconsistency has frustrated patrons. Management and staff generally handle mistakes politely, but value and portion control remain the main concerns.
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I had a black forest ham 6 . As they were making my sandwich I noted they put on three slices of ham, and pulled one off. Next, I had American cheese, two slices and I guess two slices was too much, so he broke some off and returned it to tub. I wasthinking perhaps Wisconsin is out of cheese and Minnesota is out of pork.
I have been ordering via their app and it has been very good for the most part. There have been a few mistakes (they're human too) but they are always very good at correcting the problem. My opinion of them has gotten much better.
**Service:** Dine-in **Meal Type:** Dinner **Price per Person:** $10–$20 **Food:** ⭐⭐⭐⭐⭐ **Service:** ⭐⭐⭐⭐⭐ **Atmosphere:** ⭐⭐⭐⭐⭐ **Parking:** Plenty of parking spaces available **Parking Options:** Free parking lot provided
The experience can vary based on the staff working at the time. On my visit today, the service was notably slow since they prioritized online orders. The bread was dry and tough, and the toppings were cut so thinly that they were hardly discernible in terms of flavor. The condiments were applied very lightly, leaving the sandwich feeling quite dry overall. They did offer me a complimentary cookie, but it was also disappointing. All in all, it was a disappointing experience.
The restaurant boasts an excellent manager and staff, and the owners are wonderful too. However, the overall management could use some improvement. The prices can be on the higher side, so it’s a good idea to bring coupons! A nice bonus is that you get a free cookie with your meal on Thursdays!
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QR-Code for the menu
