Subway - Glencoe

Vary fast at this location, the employee's are top notch. read more Vary fast at this location, the employee's are top notch.

I visited the restaurant today with my family, and unfortunately, the service was extremely disappointing. As soon as we entered, I greeted an employee with a "... read more I visited the restaurant today with my family, and unfortunately, the service was extremely disappointing. As soon as we entered, I greeted an employee with a "hello," but they just stared at me without responding. My daughters then said hi to the same employee, and again, received no acknowledgment. When it was time to request vegetables, the second employee looked at my wife, who was first in line, but didn't say a word. My wife had to prompt him by asking if he was ready to assist her. This was, without a doubt, the worst service I have ever experienced at a restaurant, and as a result, we left without leaving a tip. We won't be returning.

My husband and I got some subs here yesterday. The service was quick and friendly. The food itself looked very fresh. While eating it, it was also very fresh. T... read more My husband and I got some subs here yesterday. The service was quick and friendly. The food itself looked very fresh. While eating it, it was also very fresh. The worker was prompt and making sure that everything was done correctly. My sandwich was amazing and my husband devoured it as well. One thing that is a little disappointing is the fact that I thought there was a drive-thru but it was just a pick up window.

Very good read more Very good

Going to the subway was better than any High School Dance I had ever been to, there was a customer who was so offended over seemingly small mistake, but a mista... read more Going to the subway was better than any High School Dance I had ever been to, there was a customer who was so offended over seemingly small mistake, but a mistake he called out while looking out for his wife.A newer cashier had just checked out another customer during a busy day and with five people in line quickly transitioned into making the sandwich for this gentleman's wife who wasnin ftont of me, thr new cashier made the simple mistake of not changing gloves before touching food again. The gentleman went into passive aggressive teacher mode about the germs on money. There was a bittersweet aura in the place as an older man was unable to contain his composure, and the younger man making the sandwich maintained his, with me being next in line I can say that I was proud to see the younger man who was making the sandwich bite his tongue and continue to have a good day regardless of the childish customer that he had finished with. I was able to smile with the cashier sandwich maker and in the same breath was able to remind him not to be offended by customers like that but certainly keep the important things said as truths and Lessons Learned.