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Contribute Feedback What User likes about Taco Bell:
They have a convenient drive-thru for those in a hurry, with two staff members taking orders and processing payments outside. It's similar to other fast food operations in the area. The burritos are well-prepared and always hit the spot! View all feedback.
What User doesn't like about Taco Bell:
The only reason I have given even one star is for customer service as far as speaking to me and so I can write this review. Everytime I have gone to this Taco Bell and this one only, I get soggy hard shell tacos, liquid freezes, cold food, and messy presentation. I have been to many Taco Bell’s as I have previously driven Uber. What I see here is lack of care, time, and effort. I will not be coming back to this Taco... View all feedback.
The best Taco bell in the opposite switches off. great service and they keep the lobby open for pick-up and delivery orders in the night!
Only time the drive thru is crazy is late night, other than that, they are usually pretty quick, which is a stark contract to every other fast food joint in Glassboro. On the rare occasion the order is wrong, they fix it quickly and without hassle.
Taco Bell has Terrible Customerservice trying to order inside! The drive through was very busy so I went inside to place an order. One person was waiting for his food and two other young men were placing orders on the two self order computer screens and no one was at the counter offering to take my order. The worker passed by and I asked if she could take my order and she said no you have to use the computer screens. I had already been waiting 10 minutes and the other customers we’re still trying to place their orders using the self service computer screens. At this point I left the store very frustrated that no one would take my order in person. If you’re going to open your doors to customers you need to provide customer service when people who want to order directly. It’s OK to have computer screens for people who want to place their order that way but not everyone does and if you’re only gonna have two screens, it becomes useless, A waste of time for people who have to wait long time to place their order and then another long way to get your order. So I left the store and I went down the street to the Peking Chinese buffet which has great customer service and within five minutes I was sitting down and eating a tasty meal. They actually had a mini burrito featured on the Buffay that night Which to my surprise taste exactly like a chicken soft taco at Taco Bell so I was very pleased that I still was able to get my chicken soft taco that I was going to order. I highly recommend the Peking buffet In Glassboro and they had amazing service and delicious food. I don’t think I’ll ever be going to the Taco Bell in Glassboro again. I would not recommend going inside to eat there although the drive through was busy and I know their food is good, bad customer service can put a bad taste in your mouth regardless of how good your food is. I always like to give a good review But unfortunately this time it was not deserved. Go somewhere else for inside ordering.
The only reason I have given even one star is for customer service as far as speaking to me and so I can write this review. Everytime I have gone to this Taco Bell and this one only, I get soggy hard shell tacos, liquid freezes, cold food, and messy presentation. I have been to many Taco Bell’s as I have previously driven Uber. What I see here is lack of care, time, and effort. I will not be coming back to this Taco Bell and am tired of the 1 5 food quality. Do not go here if you enjoy your order to be up to par or even correct at times! I will change or edit if they improve. I’d like to hear from the owner of this chain.
The review I sent to Taco Bell; I spent an exorbitant amount of money on a disgusting meal, where I did not receive items that I paid for. I made an order online, which was very clearly labeled vegetarian for every item, but still received 4 beef burritos. I had a person standing outside with usherette computer tray review my order, and a person at the window also review it, and then pulled up to the last window where the employee had no clue what was going on. Not the employees fault, it is your corporations fault for pretending to be handling quality control by installing intricate steps that don't actually apply to making sure the customers order is correct. Tried to remedy this with the store, and was told that i couldn't because it was through a third party . It was through the taco bell website!!! You charge too much for food that cost you pennies to make, is gross, and then blame the customer for the fault of the company to provide a product of minimal acceptability. I will be sharing this review on google, yelp, wherever I can. I am perturbed that I spent 64 dollars on such trash and a 1 3 of my order was incorrect, and your giant corporation did nothing. I will not be eating taco bell again.Chipotle.