Reviews

Overall Total Score
3.4 out of 5
Good | 4829 reviews

What User likes about Ruby Takeaway:
the young lady who served me was cheerful friendly and incredibly polite. reminded me of a time when the customer service was important. the food was fresh and would recommend the facility. View all feedback. What LukePlayz g doesn't like about Ruby Takeaway:
Visited our family here, as we're aren't from the area, food was delivered fairly quicker however the chips looked recooked and re heated and were hard. The sliced chicken dinner was dry and looked microwaved and my mother in-law had curly fries that were hard and cold. I ordered my father in law. cod and chips and got a fish cake dispite paying for a piece of cod. Such a shame as out in-laws have used these before a... View all feedback.

Reviews from various websites

Tripadvisor
2.4 ★ from 28 reviews
Patti
15.11.2023 - 04:23

The food at this restaurant was delicious. However, I was disappointed to find out that they charge for chopsticks. Despite spending $48.00, they insisted on ch...

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Arijohnstine
15.11.2023 - 04:23

Worst Chinese ever!! Worst service girl was so rude waited 1 and half hour for delivery called to see what was happening and it hadn’t even left the shop yet gi...

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donnamK3177VR
15.11.2023 - 04:23

Called to place an order to be told it would be approx 50 minute wait after all it’s a Sunday evening so was totally fine with that length of wait. After almost...

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brianandstacey2015
15.11.2023 - 04:23

Ordered my dinner from this place as I have done regularly, unfortunately after stating no onions my dinner was full of them, when I contacted them they refused...

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M3921CNvickib
15.11.2023 - 04:23

We were told at 18:10pm it was out for delivery, called and queried after 40 minutes as we only live down the road, we were told it was on its way. Arrived cold...

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In a recent culinary exploration, one charming local restaurant drew mixed reviews from patrons. While some diners complimented the freshness and quality of dishes like chicken chow mein and Singapore noodles, others lamented poor customer service and food inconsistencies. Complaints about cold meals, incorrect orders, and unresponsive staff marred experiences for several guests. Despite these setbacks, a few highlighted the restaurant's welcoming atmosphere and vibrant flavors, showing promise for a delightful meal. Ultimately, while the food has its fans, the service quality leaves much to be desired, prompting a reconsideration of future visits for some diners.

Menu
5.0 ★ from 6 reviews

The young lady who served me was cheerful friendly and incredibly polite. reminded me of a time when the customer service was important. the food was fresh and...

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We put an order directly with them by phone and it was finished 20 minutes later. this was our first buy of ruby and it is not the last! really generous portion...

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Good eating and very friendly staff. that was worth it. best salt and chillie punchy box in the environment

Fantastic Chinese kidnapping. that's easy. fried rice tastes good, chow, sweet n acidic huh, huh fried rice, art prawn curry, bark meat black bonen sauce. all g...

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Best Chinese I've had hands down

Google
4.0 ★ from 103 reviews
Just-eat
3.5 ★ from 1378 reviews
Restaurantguru
2.4 ★ from 22 reviews
Gastroranking-uk
3.3 ★ from 1386 reviews
Int Restaurants
3.5 ★ from 1934 reviews

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