Ribs and Rumps – Gladstone

Turned up at 7 for a table that we booked Not taken out to our table rather it was pointed out.

I have to apologise, I mistakenly reviewed ribs and rumps for another restaurant previously.

I have visited Ribs and Rumps twice this past weekThe staff have all been friendly and attentive.

We came on a Tuesday night and despite arriving at 6pm the place was already buzzling, which was a good sign. We ordered buffalo wings with chipotle glaze and the 220g rump steak combo with beef ribs and glad we got that to share because the ribs were massive. The wings were well-cooked, although the chipotle sauce was sweet so we suspected it was honey-glazed instead. Also we ordered the steak rare but came out medium rare, we were really hungry so we just tucked in and fortunately it was still tender. The ribs were pretty average, there was nothing special about the basting/sauce, the meat was still quite tough and was super hard to eat around the bone. When we finished our meal the waitress asked if everything was okay we told her that we ordered our steak rare but it arrived medium rare, plus our buffalo wings might have had the wrong glaze, she replied with "Ah okay" with nothing else and walked away. That was weird, if she didn't care I'd rather her not ask anything, don't pretend to care and not follow up anyway. When we came to the counter to pay, the guy looked a bit frantic, rang up our bill, took our credit card, put through the payment and said "Have a good night" before walking off. He did all of that without making a second of eye contact. The food even though was slightly above average, customer service was definitely non-existent.

Made reservation to catch up with Son for his Birthday.Heard so much in regard to the food, we where looking forward to a good feed. Got the menu had a look a bit pricey but thought with recommendation give it a go.Had a nice entre' was ok, staff rushed us saying that main nearly ready clearing table before all finished not good.Son had Steak n Rib topping Steak was good Ribs greasy and stringy Pork.I ordered Full rack of Beef Ribs not to much Beef more grissle not a good size portion for cost.We where both really let down with quality and over pricing.f Old saying been there done that