Subway - Gilbert

Salads, Sandwiches, Salads
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Subway

Subway
3.5 / 5 (457 reviews)

Description

Despite its reputation for fresh sandwiches, this particular Subway location has drawn mixed reactions from patrons. Some diners have praised the cleanliness and exceptional service, highlighting generous staff who go the extra mile to ensure customer satisfaction. However, others have reported issues like unfulfilled promotions, slow service, and surprise upcharges that left a sour taste. Complaints about missing ingredients and inconsistent staff training further compounded dissatisfaction. While some enjoy the healthy options and community feel, others warn potential customers to tread carefully due to service and pricing concerns. A stark contrast in experiences continues to shape opinions here.

Last update: 17.01.2026 from: User

Feedback

★ 3.5 / 5 from 457 reviews

I'm not satisfied with the service. I was told that if I bought three cookies, I would get one free, but I only received two. When I brought it up, they insisted that the order was correct. The staff member just walked away without addressing my concern. I definitely won't be coming back.

The prices are too high, offering poor value for your money, and they do not accept credit cards.

Restaurant did not have eggs for the breakfast sandwiches. Employee we got was really slow, didn't know how to do her job as in ring up a code from one of those surveys for a free drink. Employee is not personable and doesn't belong in the working in a service setting.

Tomatoes were inedible, vegetables were not fresh. Toaster was broken, and they were missing multiple ingredients and sauces.

Yummy subs friendly staff.

FAQ

You can watch major sporting events on a screen / TV right in the restaurant.

The place also takes credit cards from the common providers for payment.

More information

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