Reviews

Overall Total Score
3.5 out of 5
Very good | 1416 reviews

What User doesn't like about Smashburger:
I couldn't order myself in the register. I stood there well over 5 minutes and was never recognized, after all I just went out. Time wasted. Someone was behind the register and made Shakes all the time and refused to take my order or even say hello. View all feedback. What User likes about Smashburger:
The regular Smash Burger Single Patty was absolutely delicious. I will definitely be back.. I wanted to make a picture of my food, but I couldn't help myself eat it. Lol View all feedback.

Reviews from various websites

Menu
2.6 ★ from 8 reviews

I couldn't order myself in the register. I stood there well over 5 minutes and was never recognized, after all I just went out. Time wasted. Someone was behind...

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Burgers and Pommes are always good, but very slow service. Probably there are only 4 groups that include us, but not prioritized before many calls in orders pla...

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I was surprised with the size of this Burger look very small. And the taste was still good, but I'm not sure why they cut back to size, I think it's just a sign...

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The regular Smash Burger Single Patty was absolutely delicious. I will definitely be back.. I wanted to make a picture of my food, but I couldn't help myself ea...

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My first negative experience at Smash Burger was solely due to a customer service issue. The young man working the register and the cook were both very helpful...

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At Smashburger, reviews reflect a mix of tantalizing tastes and frustrating service experiences. Patrons rave about the deliciousness of the burgers, with declarations of the regular single patty being a standout. However, the enjoyment is marred by slow service, underwhelming portion sizes, and inflated prices. Some diners reported long waits for their orders, even when placed in advance, leading to disappointment. While cleanliness and friendly staff have garnered positive remarks, inconsistent service continues to be a common theme. For those seeking great flavor, Smashburger may deliver, but be prepared for potential hiccups along the way.

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