Reviews

Overall Total Score
4.5 out of 5
Outstanding | 2247 reviews

What Shelby K likes about Rubio's Coastal Grill:
Customer service was 4/5, everyone was kind. Reason for the review is their pinto beans, one of my favorite sides but at this location the past few months beans have been watery and have not tasted right. I have been to another location since and the pinto beans else where taste fine. Love my chicken tacos like usual. View all feedback. What User doesn't like about Rubio's Coastal Grill:
3rd time in 3 months getting delivery directly from here and can safely say portions are down by 66% for burritos and your delivery order will always be missing at least 2-3 side items toys paid for. I know costs are going up for everything, but now it seems we pay more for 66% less. No thanks, we'll go across the street to taco bell. EDIT: Wound up ordering from taco bell as well. The while family had the same problem with portion size and were atypically hungry after our order.

Reviews from various websites

Sirved
3.9 ★ from 446 reviews
Nichole
20.09.2023 - 04:27

I have been a fan of Rubios for a long time, but today's visit was disappointing. The cashier was unfamiliar with tomatillo sauce when I asked for it. I usually...

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3rd time in 3 months getting delivery directly from here and can safely say portions are down by 66% for burritos and your delivery order will always be missing...

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Danielle
20.09.2023 - 04:27

I was very disappointed with my experience at this restaurant. My bowl was not filled to the line and the shrimp were much smaller than usual. I paid nearly the...

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Shelby
20.09.2023 - 04:27

Customer service was 4/5, everyone was kind. Reason for the review is their pinto beans, one of my favorite sides but at this location the past few months beans...

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Russell
20.09.2023 - 04:27

Really enjoyed the shrimp trio plate. They have a good variety of kids menu items as well, my kids always find something they want to eat. Portion sizes are act...

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Rubios has long been a beloved destination for casual dining, but recent visits have left some fans disheartened. Many customers report a significant decrease in portion sizes—some claiming a staggering 66% reduction—leading to dissatisfaction, especially given the rising prices. While certain dishes like the shrimp trio are still praised for their flavor, inconsistencies in preparation quality, such as cold taco shells and small shrimp, have raised concerns. Additionally, hygiene issues with dirty tables add to the disappointment. While the service remains friendly, patrons are increasingly considering alternatives for their dining needs.

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