Reviews
What Cleo Krajcik doesn't like about El Pollo Loco:
It was good other than the fact that I asked for no onions, and even asked if they could make sure there's no onions right before pulling out of drive thru. They said there's definitely no onions, however that definitely was false. Diced onions are extremely hard to take out yourself. View all feedback. What Milton Brekke likes about El Pollo Loco:
This is my top choice for dining out - if only I could afford it, I would eat here every day of the week. The staff is wonderful and the food is delicious. It's more of a restaurant experience rather than fast food. View all feedback.
Reviews from various websites
I ordered food by Uber eats from them and the chicken tasted soo bad . It smells weird. I was very disappointed with my experience. I ordered a family dinner an...
read moreWe love El Pollo Loco, but this place is terrible. I ordered the double chicken avocado salad. They were from Kojita cheese (Didn?t tell me) the Avacado was bro...
read moreVegetables were undercooked nothing worked at the fountain drink station. The drinks they had were watered down. Not sure maybe it was just a bad day but I don'...
read moreIt says Fresh but Tomatoes and Avocado Isn't As Fresh As They say it is. Need to have fresh tomatoes and other toppings such as avocado and need to smell fresh...
read moreIt was good other than the fact that I asked for no onions, and even asked if they could make sure there's no onions right before pulling out of drive thru. The...
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read moreDespite some negative experiences with online orders and food quality issues, El Pollo Loco continues to offer a high-quality dining experience with delicious food and a welcoming atmosphere led by friendly staff. The Salsa Bar policy change and cleanliness issues are notable improvements that need to be addressed. The fit menu options may not be as healthy as advertised due to high sodium content. Overall, El Pollo Loco remains a popular choice for dining out, providing a pleasant dining experience that is more upscale than traditional fast food establishments.