Dickey's Barbecue Pit - Gilbert

Not the Dickey's of old but, still good. This new little location was busy throughout our visit. Our service was fast and friendly. The brisket was done perfectly. The jalapeno cheddar kielbasa was a bit dry along with the pulled pork. The beans and potato salad is good, the creamed spinach really needs more spinach, the slaw is perfect. The cleaning of the tables could be kept up a bit better however the bathrooms where spotless. Cheers, I'm sure Dirty Dude will visit again. History lesson; Dickey's Barbecue Pit is a true American success story. In 1941, Travis Dickey, a World War II veteran, opened the first Dickey's Barbecue Pit in Dallas, Texas. Dickey was a true Texas character blessed with the gift of gab and the love of authentic, slow-smoked barbecue. In the beginning, Dickey?s Barbecue Pit was truly a family operation with Travis working the block and Miss Ollie Dickey serving sandwiches. Space on the restaurant sign was rented out to help pay the start-up costs for the restaurant and the menu was limited to beef brisket, pit hams, barbecue beans, potato chips, beer, bottled milk and sodas. Brothers Roland and T.D. Dickey took over the business in 1967, continuing their father?s legacy of quality, hickory smoked signature meats. Under the direction of the Dickey brothers, Dickey?s Barbecue Pit expanded throughout the Dallas Fort Worth area and quickly became known throughout Texas for mouthwatering hickory-smoked barbecue, popular catered events and the iconic Big Yellow Cups. Franchising began in 1994 after loyal guests and barbecue fanatics demanded more locations. Today with nearly 600 locations in 43 states, loyal guests are what keep Dickey?s thriving in every community. The brand has come a long way from Travis Dickey?s first location. But, some things never change. Dickey?s Barbecue Pit still slow smokes all meats on-site just the same way they did in 1941. The menu features beef brisket, pulled pork, St. Louis style ribs, polish sausage, spicy

This was our first time ordering from Dickey?s and I wish the experience was a little better. When I was placing my order with the first man he was very rude, short, not welcoming and overall just looked like he didn?t want to be there. For example, a couple that ordered behind us asked if there was a family platter, and the man didn?t say a word and just pointed up at the menu. Another gentleman finished my order, (not sure of his name but he had braces), and was nicer and helped recommend a couple of sides for my family. I ordered the brisket sandwiches for my husband and I and it was pretty dry, jalapeño beans didn?t have a flavor, and we had to finish baking the Dino nuggets for the kids at home because they weren?t all the way cooked. Not sure if it was just an off day or if they were understaffed, but we were pretty disappointed.

First off, I would like to thank the manager Chris for being so wonderful. I had a bad experience last night with the 2 young workers closing early and not giving me the food I ordered online. So, this morning I spoke with Chris and he apologized profusely for my experience and remade my food for me and let me tell you, this was seriously the best BBQ I have ever had! It was amazing! I am going to start coming here every Friday night now. I was never going to come here again because of the experience I had last night, but because of him making the situation right, I will be coming back.

Did a mobile order for the free pulled pork sandwich. Good, not great. But can't complain when it's free.

I cannot say enough good things about the catering that this store did for our shop. They were here on time and the food was hot and exactly what we ordered. The ladies came and set up our food for us. They were very professional and kind. Our shop can be a little intimating due to the amount of employees and customer traffic but these ladies came in and set up with ease and were very fast. This was very easy and the food was absolutely delightful. We will be using them again. Thank you for the wonderful experience. From all of us at Autonation Collision, Thank You!!!