Del Taco - Gilbert

Low prices. Decent fast food. Wide variety of items on their menu. Service makes the difference here! Excellent staff, quick and friendly.

STAY AWAY!! There are many other nearby options to choose from. The employees are rude and unprofessional, and they will not provide condiments unless asked multiple times. The food looks inedible and the location is cheap, dirty, and unhelpful. Avoid ordering through delivery services as they will mess up your order and blame the driver. The owner should be ashamed and update their staff. I gave this place a second chance due to its convenient location, but it was a reminder of why it is so terrible. They purposely ruined my order and refused to communicate properly. It is disgraceful how the food is served. After being a customer for over twenty years, it is disappointing to see how low the quality has become. I will make sure to order in person next time and see if they treat me the same way face to face. Keep working for minimum wage, and I will visit you soon.

I have been coming to this restaurant for more than ten years for their fish tacos. Unfortunately, the quality of service has decreased. Today, when I arrived, I was asked to wait by a man for at least 5 minutes before he took my order. Despite being the only customer in line, I then waited for over 9 minutes at the window. I observed them preparing several to-go orders that were not mine. Eventually, a woman came and handed me my two bags without any apology or gratitude for my patience. The food was cold and the fries were inedible. Additionally, my fish tacos were missing the crunchy cabbage I enjoy. It seems like the restaurant needs to improve their staffing and service in order to keep customers returning. I will not be returning to this location.

I will not be using online ordering at this restaurant again. I placed an order for a 7:00pm pickup, arrived about 15 minutes early, and they had not started on the order. I expected this since I was early, but they didn't even begin making the order until after 7:00pm, despite knowing I was already in the restaurant waiting. I should have chosen the check-in option instead of scheduling a pickup time, as I technically checked in 15 minutes before they started working on my order. The system needs to be improved or better managed by the manager. Additionally, the food was not made correctly, which is why I am giving this restaurant 2 stars.

Never open acording to hours. drive through not staffed very frustrating it is like they just come and go whenever they want! So frustrating as I drive out of my way to go to Del Taco over everywhere else.