Reviews

Overall Total Score
4 out of 5
Impressive | 4083 reviews

What Joanne Ludowyk likes about Cafe Rio Mexican Grill:
They gave me the best customer service this weekend!! There was a small mistake with my order,but the girls who worked on Saturday were great! The manager was on point and I appreciate the great experience. Keep it up. View all feedback. What Taylor doesn't like about Cafe Rio Mexican Grill:
my boyfriend was just here less than a hour ago and realized he didn’t grab the reciept so he called as today is also 4x points and i wanted the points. they basically accused him of lying , on top of that the food was literally cold and dry he had to go somewhere else . by far the worst location , i work in fast food and this is not good service AT ALL. View all feedback.

Reviews from various websites

Gastroranking-it
2.2 ★ from 50 reviews
Stacie
05.09.2024 - 11:18

I ordered online tonight. My order stated it would be ready at 8:50 pm. It’s 9:10 pm and I’m still sitting here, waiting for my food. The sweet pork wasn’t read...

read more
Joshua
05.09.2024 - 11:18

We ordered food through the app at 915pm. They close at 10pm. We waited until 10pm for our food to be delivered. They left 2 pans of chips on our door step and...

read more
Shannon
05.09.2024 - 11:18

Love their salads! I got exactly what I ordered! Super appreciative of the nice employees there taking good care of my order!

Amy
05.09.2024 - 11:18

The girl who took/made our order must be new. She had no idea what she was doing. And we were first timers who also didn't know what to do. I've been to costa b...

read more
Joy
05.09.2024 - 11:18

I won't ever go back to this location or any other location. I threw most of the food I spent nearly $30.00 on into the trash.

Customer reviews for this Cafe Rio location offer a mix of positive and negative feedback. While some diners praise the delicious food and excellent customer service, others are disappointed by the slow service, lack of cleanliness, and unfriendly attitudes of the employees. The lack of a changing table in the bathrooms and a rude manager also received criticism. Overall, the restaurant seems to have potential with friendly staff members who care about presentation and customer satisfaction, but inconsistencies in service and management attitudes leave room for improvement.

Menu
2.0 ★ from 3 reviews
Billy
15.01.2021 - 11:26

The steak entries on the menu say that it's prepared medium well & that you have to ask to have it well done, but yet when we asked for it that way, they

Hayley
29.04.2020 - 04:24

Bad service, rude staff.

Alvah
30.05.2020 - 01:21

This place isn't that greatTheir vegetables taste like they're old, and their meats don't taste they are cooked very well.

Google
4.2 ★ from 2078 reviews
Tripadvisor
3.4 ★ from 78 reviews
Gastroranking-us
3.8 ★ from 1927 reviews

Good Rated Restaurants near Gilbert

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Gilbert, 546 N Gilbert Rd, 85234, Gilbert, US, United States
"Best Birria tacos I've ever had Banana pudding is amazing."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Gilbert, East Valencia Street, Gilbert, 85295, United States Of America
"Love the food and the owners are nice people."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Queen Creek (near Gilbert), 21172 S Ellsworth Loop Rd #112, 85142, Queen Creek, United States
"They workers are very polite and they made my bowl very quick!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Phoenix (near Gilbert), 4804 E Chandler Blvd, Phoenix, United States
"I love this place. Quick, friendly food is delicious."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Mesa (near Gilbert), 6602 E Superstition Springs Blvd Ste C, 85206, Mesa, United States
"Delicious and fresh! I love creating a poke bowl masterpiece. that is like a subway for sushi. our new favorite option. I had the albacore, the spicy..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Scottsdale (near Gilbert), 6952 East Main StreetAZ 85251, Scottsdale, United States
"Always excellent food and friendly service"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Tempe (near Gilbert), 219 E Baseline Rd #5, 85283, Tempe, United States
"This restaurant is simply the best. I make sure to go out of my way to come here whenever I'm nearby. I always intend to take a picture of my creation..."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Mesa (near Gilbert), 154 West Main Street, Mesa, 85201, United States Of America
"I was spending the day with my son after getting chicken up the street. I'm trying to get him out of the house and see things interesting he sat just..."
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Chandler (near Gilbert), 24218 S Oakwood Blvd Sun Lakes, AZ 85248-5933, Chandler, United States
"Always enjoy the view, service, food and friendly environment."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Phoenix (near Gilbert), 5200 East Camelback RoadAZ 85018, Phoenix, United States
"Awesome venue with great food service and timing"