Tgi Fridays - gfield

We were 3 ppl, and the host said she didn't have any tables available. A couple comes in after us with no reservations as well and was seated. That was rude.

We went to this location mid afternoon today and when we arrived there was one person sitting at the bar and the restaurant was completely empty. The bartender was courteous when greeting us and attentive taking our food and drink orders and repeated the order back as it was entered. I ordered boneless wings with the sauces on the side along with a broccoli cheddar soup and caesar salad. My spouse ordered ribs with mashed potatoes and onion rings. After about 30 minutes the bartender brought out traditional wings and I immediately reminded her that I ordered boneless. She apologized and offered to let us have those wings free and placed an order for the boneless. Although I appreciated the offer to keep those wings, I ask her to take them away because they were pale and looked barely cooked and I knew that I wouldn't eat them. Another ten minutes and the soup and salad arrived. The soup bowl was barely lukewarm with the soup being cold and the cheese separated while the lettuce in the salad was brown and unappetizing. I don't like to send food back but both those were inedible. There needs to be some serious quality control implemented at this location. The bartender apologized but bad food is beyond her control. We will not be coming back to this location anytime soon.

The waitress was attentive, the whiskey glazed burger was prepared correctly and tasted fantastic. The women’s restroom need paper towels which is the reason for only 4 stars, seeing as my party of 3 was there within a half hour of their 11:00 AM opening I would hope that the restrooms would have been restocked and ready for the day’s customers.

I had good memories of Fridays about 20 years ago. Had dinner here awhile back, and I likely will not return.Place was not crowded, so got table quickly. Overall place is dimly lit and drab atmosphere. Tables have been carved by other customers over the years, so it feels like college dive bar and not what I remembered as a TGI Fridays.Waitress was good server, very attentive, but I had to hold my breath every time she came around. Not sure if it was her breath, body, or both...but she lacked some hygiene. Overheard other staff arguing over work schedules using language that would have been better suited in a highschool locker room.Food was unimpressive at best.The loaded skins came out chewy, likely been reheated several times. Burgers were overcooked and salty.Everything just felt gross. I've had better experiences at Waffle House.

Today, I experienced the most unprofessional customer service from a female waiter. She had a very very bad attitude. When we walked into the restaurant, she was sitting at a talk tabling with two other employees. She approached the table with an attitude. She did not want to serve us. I felt like we were disturbing her conversation with the other employees. We really do not know what we did to upset her. She asked another waiter to switch tables with her. My food had to be prepared twice. Everything was cold except the wings. Thank you Mr. Steve for trying to make up for the poor customer service that we received from her, the first waiter.The manager needs to talk with her. I understand that she has been working for 25 plus year with the franchise, but that does not give her the right to be rude to the customers.. Really bad customer service from the female waiter.