Rock’n Dough Pizza Brewery

Called to ask if the dining room was open before going. They said they would seat people until 6. We get there at 5 and were told they were doing to-go orders only. We explained that we’d called 10 minutes prior and were told they would be open until 6. The lady didn’t seem to care at all and suggested we place a to-go order. In the future we’ll take our business where it’s appreciated.

It blows my mind in a city like Memphis, there's tons of Pizza places, but most miss the mark on good pizza. This place is definitely great pizza.

Good morning. I came in to your Germantown, TN location a few weeks ago with my husband and baby. We were seated and used the highchair that we brought for our baby. After about 30 minutes a manager came and told us we couldn't use the highchair as it was a fire hazard. That would be fine if she actually addressed us politely. Instead she was speaking to us but standing facing and glaring at our waitress and saying it very rudely. She continued to scold her in front of us. She was visibly frazzled after the interaction. We have a 1 year old who obviously needs to be contained. The restaurant was almost empty and she didn't offer us another location where our highchair might be suitable. We asked what we were supposed to do with him and only then did she offer a booster seat. The booster seat did not have any straps and soon after our baby smashed his face into the table. I had to get up to walk and rock my baby to comfort him for 15 minutes. Eventually we moved things around, attempting to move the table and ended up turning him sideways and packing things around him to try to make the situation safer. In this time no one came to address us at all.we went again yesterday with a plan in mind of how we would seat him safely in a booster. Thankfully this hostess gave us a proper booster seat with straps that we didn't even know were available at our previous visit. Someone took our drink orders and an order of fries for our baby that we wanted to come out quickly. We never saw her again. Eventually another waitress came and even though we were confused, we proceeded to reorder the things we had before and went ahead with the full meal order in hopes that we wouldn't have to wait much longer. We received our drinks and appetizers. We hear the the same voice of the manager that was so rude in front of us at the last visit. She is again scolding everyone and understandably everyone is again frazzled. At this point there is a lot of confusion at other tables for incorrect orders. We watch food go out then go right back in. We even were brought an order that was not ours. Our waitress was so visibly upset as we could see her all night bc we were right beside the kitchen and order station. Even though she was right there, she never made eye contact or spoke with us again until we asked for the check. Not once. I had to ask another employee for a drink refill. Our food took forever and the food wasn't cooked to the our specifications. We finally got our food, got boxes, paid and left.Good service starts at the top. The way you lead determines the efficacy of the staff. Kindness begets kindness. You get the point. I'm very disappointed in the environment and the culture of this location. No one wants to eat their meal over the sound of anger and rudeness. No one wants to worry about the safety of their infant in the provided seating. I hope that this is read and received in your hearts. I really enjoy the food and would like to enjoy the experience.

Great place to eat and hang out. Pizza is probably best in Memphis area and craft beer is amazing. Mike the bartender is the best!

Rock n dough had a really nice fresh pie. Really nice ingredients, beautiful presentation and wonderful manager Stacey. The staff is super friendly. I tried the BBQ chicken ricotta pizza. It was so bomb! Wonderful location as well.