Gumbo's North On The Square In Georgetown

On 02/11/23 at 4:00 in the afternoon my wife and I went to Gumbos for a bite to eat. The visit started bad as we entered the building there were two ladies at the door and we said we would like a table for two. They said they would be right with us as they continued writing on some cards. After a minute or two one finally quit writing and escorted us upstairs. We were seated and a waitress brought us water and menus. We sat and for the waitress to return. After about ten minutes I grew tired of waiting on the waitress who was sitting at the bar texting on her phone. I stepped to the bar and told the waitress that we were ready to order. We placed our orders and waited. When our order of two cups of seafood Gumbos and a salad was wrong. The waitress said that she told the cook Seafood Gumbos and ours was just sausage. When the order came back it had two little crawfish tails in each cup. Meanwhile, the table next to us was complaining about their bar drinks tasting bad, and went to the bar with their drinks to have them remade. I refused to pay for my cup of Gumbo and it was removed from the ticket. Either the staff was poorly trained or the management doesn't care!

Enjoyed a happy hour here on a Tuesday evening. We had to go upstairs to the bar because the dining area was not open yet. For mobility challenged there is an elevator to help you avoid the stairs. The interior is charming. We ordered appetizers like the popcorn shrimp, crab cakes and the calamari. All were generous portions and tasty. My entree was the Caesar salad with pecan crusted chicken breast, another guest had the poor boy sandwich platter, another the blackened catfish plate. Overall, we were pleased with the quality and taste of our food. The cocktails were tasty as well. My main concern was the service was spotty. The server had to repeatedly ask who had ordered what food, and it was quite a while getting our checks to us at the end of the evening. FYI parking on the street in Georgetown is often a challenge. We felt that prices were somewhat higher than average. We enjoyed the free entertainment, a very talented harpist. Parking: Busy Georgetown square area means challenge.

Over priced and small portions. They put a 25% service charge on the bill and still expect a tip. Slow service, as well.

Had a so so experience before but wanted to give it another chance on Dec. 10. A friend from Gtown told me it 's known the restaurant was shut down in Sept by the health dept. (posted on a forum). I still wanted to give it a try. Big Mistake! I made the reservation with owner. When I arrived, they couldn 't find it (same thing happened last time). So I argued with the hostess bc we had driven an hour. She said ok as long as we didn 't stay long so I told her since we had a kiddo with us we won 't. We ordered the crawfish etouffee and fish. I hurt my tooth on the etouffee 's rice and told the waitress who seemed drunk or drugged (mumbling and shaky). She said I know. The microwave is broken. Why are they using a microwave for rice? Then she brought dirty rice but mixed the hard old grains of white rice in there! I had to spit it out. My husband had dirty rice on his plate and had to spit out his too. When we paid the $75 bill, she lost our credit card after charging it. Looked in the billfolds and couldn 't find them. I called the owner the next day and she found the card in the back. She said she mailed it to me that Tuesday. She also said she placed a partial credit for the experience on my credit card. I confirmed and she had the correct credit card and mailing address. It 's been 12 full days and no partial credit was issued and my credit card still isn 't here. I 'm getting all of my mail and it took 2 days for a card from Jarrell to get here this week, so that 's not the issue. I then contacted Williamson County Health Dept. for a copy of the report to see it bc I didn 't know if the shut down was a rumor. Sure enough, they provided the full report for open records request portions attached here. Shut down due to imminent health danger for dead and live cockroach infestation and food at bad temperatures. I asked the owner and she threatened me to be very careful in text that I should not share the information. Horrible night and really feel bad I begged my husband to give it another try. Next time, I 'll listen to people and look at reports if a restaurant was shut down immediately or better yet, stay away.

My husband and I only wanted a bowl of gumbo each, bread, and I ordered a glass of wine. My seafood gumbo was just OK. My husband's chicken and sausage gumbo came out cold and no meat, which he returned. They brought a second bowl with sausage no chicken. Had to ask for bread three times and finally came when our meal was finished. Very disappointing ?.