Schatull - Gengenbach

Loved it here. Very nicely decorated inside and pleasant staff. They have an English menu which is useful instead of relying on google translate. Food arrived a... read more Loved it here. Very nicely decorated inside and pleasant staff. They have an English menu which is useful instead of relying on google translate. Food arrived after a short wait and was delicious with generous portions. Very well priced too

Since many of the reviews of Schatull are favorable, I hesitate to submit a negative report as our experience was perhaps an anomaly. However, I think it is imp... read more Since many of the reviews of Schatull are favorable, I hesitate to submit a negative report as our experience was perhaps an anomaly. However, I think it is important to share our observations. We arrived at Schatull and were seated within minutes. The waiter...took our drink order and meal order at the same time. I pointed on the menu to the meals we wanted and established that the meals did not contain mushrooms my wife is allergic. My wife's place setting consisted of a dirty knife and no fork when the waiter promptly brought our drinks, he provided clean place settings for both of us so far so good. Meanwhile several guests arrived shortly after we did there were approximately occupied tables that we could see from our vantage point. Fast forward one hour we did not see the waiter again I would have at least liked to order a second beer while we waited. We were running low on time due to a previous commitment so we flagged down the waiter and asked for an update on our meals he said ‘they were coming’. The manager stopped by and asked if we had ordered food apparently our order was never turned into the kitchen. Since we were out of time, my wife told them to forget about the meals; then the waiter said we had never ordered meals. We paid for the drinks and left would have been nice if they did not charge us for those considering we wasted an hour of our time. By the way during that one hour period, the only food that was delivered to any of the other tables was a salad, so it seems clear there was some sort of problem in the kitchen compounded by the incompetent service

I am always going to remember the Salatplatte Marché. It's one of the best salads I have ever had. The dressing and the mix of ingredients, the veggies, the boi... read more I am always going to remember the Salatplatte Marché. It's one of the best salads I have ever had. The dressing and the mix of ingredients, the veggies, the boiled eggs it all came together beautifully. The salads in the Black Forest area are...different in style to what I have had in other countries. Absolutely loved it. I also had the egg noodles. The service can be slow, they are quite busy and seem to have limited staff. Also, their staff don't all understand English. But if you are patient, it's all good. One of the best places to eat in Gengenbach

We enjoyed a lovely seat in the shady courtyard. The meal was delicious. The fried potatoes were especially good, but the Maultaschen (ravioli) with a delicate... read more We enjoyed a lovely seat in the shady courtyard. The meal was delicious. The fried potatoes were especially good, but the Maultaschen (ravioli) with a delicate chive cream sauce were definitely not to be recommended. Maultaschen swimming in hollandaise sauce from a tetra pack with a sprinkling of chives on top...it could definitely be better with little effort.

I really wonder where these good reviews come from. Yesterday's lunch was a complete disaster. Tables weren't cleared, the manager prefers to eat lunch instead... read more I really wonder where these good reviews come from. Yesterday's lunch was a complete disaster. Tables weren't cleared, the manager prefers to eat lunch instead of paying, and the waitress was pretty listless. The tarte flambée was bland.