Rookies Sports Grill (geneva)

We have been here 2x the place is a dump. Food is mediocre at best. Service was terrible. Our nachos came out with no cheese or chili (which we paid $4 extra for). The server, Valeria, was like well there 's nothing I can do except bring you some shredded cheese . What?? She didnt offer to take it back or anything. This place is run down and terrible. It makes the Ice Arena look bad.

Got a table at 4:25. Finally had someone come to our table for drink order at 4:40. Waitress said a few times that other wait staff was eating and and that we weren't her section.

We visited during a Steel game which was a mistake. Super busy which is fine and understandable. I was asked to write down my name and phone number on a piece of paper so they could text me when a table was ready to sit 4. My family and I waited outside the doors and then the hostess gestured to us to come in. She tried to hand me the menus and told me that there were 4 seats available by the window if that was ok. I agreed and she handed the menus to my daughter and then the hostess said she would walk me to the window because I didn’t know where that was. Turns out the window is facing the ice arena. We waited for 15 mins and flagged down a waitress and was told she would get our server but if we don't get served she will take care of us. While we waited there was a customer asking to speak to the manager because of they were waiting for over 45 mins for their check. We got a server and we were able to order drinks and 2 apps. The food was very dry. We felt rushed to order because of how busy they were when the server dropped off the apps. The hockey game started and there were a bunch of people standing behind our chairs (actually hanging on them) while we were eating. One of our orders was incorrect and I wasn’t able to find ANY server at this point. When we were done I had to go to the bar and ask if I could pay my bill with them because we couldn’t find our server. I was told that I had to wait for her. That was another 15 mins and by this time they weren’t as busy.

Good food and there was a practice going on when we were there. They were not that busy and our server forgot to bring us popcorn that we asked for before our food came.

Love to hang and watch some live hockey ? while you enjoy some food and drinks ?