Kfc - Gateshead

#9 - Fast Food - Gateshead, Chicken, Drinks

Kfc

Kfc
1.9 / 5 (134 reviews)

Description

At this KFC location, customer experiences are decidedly mixed. While some appreciate the friendly service, particularly during busy drive-thru hours, many are disappointed by the food quality and portion sizes. Cleanliness issues—from dirty tables to inadequate staffing for table maintenance—are frequently noted. Although some diners report fast service, others contend the food arrives lukewarm, lacking the freshness expected from the brand. With only limited staff working during peak hours, the overall atmosphere can feel chaotic, ultimately leaving patrons unhappy and unlikely to return. KFC enthusiasts may want to consider alternative locations for their cravings.

Last update: 17.01.2026 from: User

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★ 1.9 / 5 from 134 reviews

People are waiting and there are only fertilizers open at peak times. only put car on the drive through and four workers in front of the house food in bags. it was fast eating.

This has to be the worst KFC I have ever been to! The tables were dirty when we arrived, even though it was a quiet time. The staff was attentive, but there was no straw for my drink and they had no excuse for it when I asked. The customer service was terrible. The food was awful and seemed like it had been sitting out for a while before they served it to us. I will not be returning.

Bought a mere meal shameful for money took mice with chips bran lid not on all over bag chips possibly food

The wait in the drive-thru line was quite long, but when we finally reached the window, the staff member was friendly and efficient. We placed our order, paid with a card, received our drinks, and then spoke to the manager. The manager was courteous and handed us our food promptly. However, the food was only lukewarm and did not taste as good as we expected from a KFC. We were disappointed with our experience at this particular location. We are regular KFC fans, but this visit did not meet our expectations.

Went today smallest portion i have ever had at a KFC when i went to open the bag i thought they had missed something in it, went in and there must have been staff behind the counter and stood for mins before someone...decided to serve me it must have been that clear screen they could not see through it, non of the just eat drivers had facemasks on

FAQ

Special children's chairs are available for toddlers and babies.

The rooms in the restaurant are wheelchair accessible and can also be used with a wheelchair or physiological disabilities.

More information

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QR-Code zur Speisekarte von Kfc

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