Watermark - Gananoque

My Linguini Alfredo was Spaghetti with some white sauce, and the Salmon I had with it was overcooked. The waiter was trying hard to give good service. read more My Linguini Alfredo was Spaghetti with some white sauce, and the Salmon I had with it was overcooked. The waiter was trying hard to give good service.

After booking in the dining room and confirming the same day, we are told when we arrive that the dining room is closed. The alternative offered to eat on the t... read more After booking in the dining room and confirming the same day, we are told when we arrive that the dining room is closed. The alternative offered to eat on the terrace of the Muskie Jakes Tap and Grill turned out to be a bad memory: sticky table, very very slow service and disappointing food quality.

Horrible! Awful service. We waited 10 minutes for a server just to get drinks. Ordered when the server finally did come, half an hour no food. Server comes back... read more Horrible! Awful service. We waited 10 minutes for a server just to get drinks. Ordered when the server finally did come, half an hour no food. Server comes back to say they can't accommodate a fish allergy for anything. So the entire kitchen is cross contaminated with raw fish! After the 40 minute wait we left no food. Our family used to come here for decades and we will not return.

Note this restaurant is not suitable for people with allergies in particular shellfish allergies. The chef refused to serve one of our party because they had a... read more Note this restaurant is not suitable for people with allergies in particular shellfish allergies. The chef refused to serve one of our party because they had a shellfish allergy. The staff were very friendly and apologetic but unable to offer a safe menu option unfortunately. The wait staff were also a bit inconsistent with answers to menu questions we asked about what virgin cocktails were available and we were told just Shirley Temples, but when the table next to us asked their waiter, he listed off several regular cocktails that could be made without alcohol (piña colada, sex in the beach etc). Perhaps our waitress was just trying to offer child friendly options she did make our kids some great non alcoholic mixes of juice and pop that were well received! The restaurant has a great terrace right on the water edge where you can watch the tour boats coming in. The food was good for those that ate but our evening was slightly spoiled by the fact that one of us left hungry. Better safe than sorry but it’s disappointing that the kitchen doesn’t have a separate station to prepare allergy free meals for guests with special dietary restrictions.

There was one table with people, empty place, we walked in, 3 staff standing at the bar, no one acknowledged us, they looked at us, we sat down, waited 10min, g... read more There was one table with people, empty place, we walked in, 3 staff standing at the bar, no one acknowledged us, they looked at us, we sat down, waited 10min, grabbed menus off the table beside us, still no acknowledgment, sat for 10 more minutes, not one staff came over, they stared at us , we left , went to the purple house across the street, fabulous staff, it was phenomenal!