The Yard - Galway

The room was great and the included breakfast was fantastic! Also a perfect location for a one night stopover to fully enjoy the Latin Quarter. However, the che... read more The room was great and the included breakfast was fantastic! Also a perfect location for a one night stopover to fully enjoy the Latin Quarter. However, the check-in experience really dampened our enthusiasm. Expecting Galway would be busy for St Patrick 's weekend, a few months ago we researched hotel rates and reserved at HH 's special offer at the time, €199/night. Definitely higher than every other city/town on our 2 week trip, but assumed high season in a city. Waiting in line at check-in though, two separate parties of walk-in/no reservations ahead of us were offered the current special of almost 50% less, €105. When we asked if we could switch to this rate, we were told this was not possible, we would have had to cancel our existing reservation 48 hours in advance and then re-book at the current offer rate. The only option was being upgraded to a larger room. We had not paid for the room yet, and the reservation was directly through the hotel, not a 3rd party booking site. Very disappointing initial impression of an otherwise enjoyable visit.

First off, I want to highlight Thaisy for her exceptional help during my stay. I had left some important property behind, and she went above and beyond to coord... read more First off, I want to highlight Thaisy for her exceptional help during my stay. I had left some important property behind, and she went above and beyond to coordinate the express shipping of my items to my next destination. Her professionalism and quick communication turned a stressful situation into a non-issue. We had an incredible stay at The House Hotel and cannot recommend it enough. The location is excellent—safe, convenient, and perfectly situated for exploring. The rooms are very comfortable, and the breakfast was a highlight of each morning. Emmit was also incredibly nice and helpful throughout the visit. My wife and I would absolutely stay here again and suggest others do the same!

Nice hotel, but our shower left a lot to be desired. No instructions to use the coffee machine. No lighting at the dressing table. Marks on the wall and room do... read more Nice hotel, but our shower left a lot to be desired. No instructions to use the coffee machine. No lighting at the dressing table. Marks on the wall and room door. A bar that had about 13 bottles of spirits, and a barman who did not know what a 'hot port was. The breakfast greatly lacking. For a four star hotel needs to get things together

I booked at the very last minute on the bus when I arrived in Galway, and what a wonderful surprise! Everything was absolutely perfect from beginning to end. I... read more I booked at the very last minute on the bus when I arrived in Galway, and what a wonderful surprise! Everything was absolutely perfect from beginning to end. I was greeted by a very kind young lady whose name I unfortunately forget, and then Paige took over and looked after everything with incredible care. Truly exceptional service. The room was magnificent, incredibly quiet, soft, and comfortable. The bottle of Prosecco included in my package was a thoughtful and much-appreciated touch. As for the bed… simply heavenly! The hotel is ideally located right in the city center, which made the stay even more enjoyable. The breakfast was absolutely fantastic! All the staff are smiling, welcoming, and very professional. And for such quality, the price is very reasonable. I recommend this establishment 2000% and sincerely hope to have the opportunity to return someday. A huge thank you to the entire team!

Its location is fantastic. Right next to Shop Street, the Spanish Arch, the Galway City Museum, and adjacent to the beautiful Long Walk and the Eglinton Canal S... read more Its location is fantastic. Right next to Shop Street, the Spanish Arch, the Galway City Museum, and adjacent to the beautiful Long Walk and the Eglinton Canal Sea Lock. In the heart of the Latin Quarter and very close to the beach and the famous South Park, perfect for playing rugby or taking a bike ride or walking your dog. Definitely worth repeating!