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Contribute Feedback What User likes about The Tremont House:
Booked precruise room. Cruise package was great. Valet parking, transfers included. Couldn't ask for better service. Check-in was simple, our bellman was Jerome. He was very helpful. Clarified why the address didn't work in our gps Tremont St. Not 2300 ship mechanics row).Ate in the restaurant. Food was good as well as staff. Stayed 2 times and will be back again in July. View all feedback.
What User doesn't like about The Tremont House:
Do not use the cruise and stay package. Our stay was nice and the room was beautiful but the shuttle both directions took too long. They made us wait until we cleared customs to call, understandable. They still hadn’t sent the shuttle 10 minutes after we were outside and called (I know because I called again and they said as much). It is a long line when they finally get in it. We were standing out for 20 minutes in... View all feedback.
Love the hardwood floors, valet staff is friendly. Front desk employees are very helpful. The old keys they used to give out hanging behind the front desk was neat to see. gave it a historical feel of how it was back then)Rooms: 5/5
Booked precruise room. Cruise package was great. Valet parking, transfers included. Couldn't ask for better service. Check-in was simple, our bellman was Jerome. He was very helpful. Clarified why the address didn't work in our gps Tremont St. Not 2300 ship mechanics row).Ate in the restaurant. Food was good as well as staff. Stayed 2 times and will be back again in July.
Historic hotel right in the middle of Galveston Island a couple blocks walking distance from the Strand with all the entertainment and sights to see there.An elegant piano bar down in the lobby with a jazzy bluesy kind of vibe with definitely take you back in time to a much more relaxing era. Small intimate bar area to cozy up with that special someone and enjoy some well made beverages. We love to come here for our wedding anniversary.
My mom and I are heading out tomorrow on a cruise. I selected The Tremont because of its proximity to the pier. Upon arrival, we were greeted very warmly by a very nice gentleman named Jerome. Jerome loaded our bags onto the trolley and waited for us to check in. Once checked in, he accompanied my mother and I to our room. Jerome was very helpful, professional, and kind. He not only brought our bags into the room and placed them in a location of our choice, he showed us where each item in the room was (refrigerator, coffee maker, closet, etc). If you are staying at The Tremont anytime soon, you’ll look forward to meeting Jerome.Rooms: Our room at The Tremont was very well appointed. The feel was luxurious. Our view was facing the strand and each window had gorgeous shutters. The high ceilings and lighting really added to the rich and cozy feeling.Walkability: The hotel is within walking distance to the strand, various bars restaurants, and even to the pier if you’re going cruising.
The double queen suite was amazing. The beds were so comfortable. The major props goes out to Jerome. What a lovely and kind human being you have on staff. Can’t say enough about how wonderful he was.Rooms: 5/5
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