Pizza Hut - Gallup
Pizza Hut
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I waited over an hour for my delivery, which arrived more than an hour and 25 minutes after it was marked out for delivery. Unsurprisingly, the food was cold when it finally got here, especially considering I live just 3 miles from the Pizza Hut I ordered from. I called the manager to express my concerns, but she responded with an immediate attitude. When I pointed out a discrepancy in her story, she claimed that the delivery driver had five orders to deliver, including mine. I asked her why she would send one driver with so many deliveries at once, knowing that meant at least three customers would end up with cold food. She had no answer. Now I'm left with over $42 worth of food that's cold and basically worthless. It's frustrating to have such a poor experience with a nearby restaurant.
Awful service! The wait is not just 15-20 minutes; it's more like over an hour, even if you place your order online or call it in.
