Whataburger - Gainesville

We come often to this Whataburger and they are attentive and efficient. We love Whataburger food and we love the staff. A special thanks to Cindy, Wendy, Robin,... read more We come often to this Whataburger and they are attentive and efficient. We love Whataburger food and we love the staff. A special thanks to Cindy, Wendy, Robin, and Celeste (and the rest of the staff too) for making our lunches enjoyable

Miss Edith was very nice. I have eaten at this location a few times for dinner. It's always been fast, friendly, and fresh. Building is clean and well maintaine... read more Miss Edith was very nice. I have eaten at this location a few times for dinner. It's always been fast, friendly, and fresh. Building is clean and well maintained.

We were traveling home to Texas and decided to stop here. I'm so glad we did! The woman at the drive-thru was incredibly friendly and welcoming. Our food came o... read more We were traveling home to Texas and decided to stop here. I'm so glad we did! The woman at the drive-thru was incredibly friendly and welcoming. Our food came out quickly and everything was fresh, especially the French fries. The service was five-star quality—who could resist Whataburger?

This was the worst dining experience I’ve ever had. If I could give zero stars, I would. When we arrived, there was no one in line, yet we stood there for 4 to... read more This was the worst dining experience I’ve ever had. If I could give zero stars, I would. When we arrived, there was no one in line, yet we stood there for 4 to 5 minutes without anyone greeting us. Even the manager, who brought food out from the back twice, ignored us as she walked by. I eventually went to the edge of the kitchen and asked if anyone was taking orders, which finally prompted the manager to shout for someone to assist us. Shockingly, five customers who came in after us were served before we were. This led me to go back up front to inquire about our order. When I asked, the staff member turned, fetched our meal — which had been sitting in a bag on the bottom shelf of the kitchen — and handed it to me, despite the label saying "dine in." At that point, the food was barely warm. Needless to say, we requested a refund and left the cold food behind, as we didn’t believe that level of service was acceptable. The manager showed no concern for the poor service we experienced. If you’re looking for decent service, I would advise you to avoid this location. Zero stars.

Whataburger usually gets it right, and they did this time too, except for one incorrect mustard and no napkins. It was a busy evening at 6 PM as I was headed to... read more Whataburger usually gets it right, and they did this time too, except for one incorrect mustard and no napkins. It was a busy evening at 6 PM as I was headed to a football game, so it was definitely a grab-and-go situation! The staff did an excellent job managing the crowd. Would I go again? Absolutely! But I’ll definitely check the mustard before leaving the parking lot next time! God bless us all!