Reviews

Overall Total Score
3.5 out of 5
Very good | 120 reviews

What James Moebus likes about El Pollo Loco:
I frequently buy lunch from this establishment. It's always clean. The staff is well groomed and polite. The food is hot and it is prompt. The staff is bilingual and they offer liquid refills with your meal. Not a bad spot to eat. View all feedback. What Salina E doesn't like about El Pollo Loco:
They dont open on time, went to get food and they were still closed after the opening time. Called and asked if they were open after waiting for 5 mins and they said yes and I said I'm outside and the door is locked and they Said OK hold on so I waited a few minutes and they still didn't come to the door so I left. Wasted time View all feedback.

Reviews from various websites

Restaurantji
3.5 ★ from 120 reviews
glenn
28.06.2024 - 11:22

Avoid this EPL. I like EPL. No quality checks on chicken. If u go at a bad time, u get horribly overcooked, dried out, hard chicken. After the second time, neve...

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Salina
28.06.2024 - 11:22

They dont open on time, went to get food and they were still closed after the opening time. Called and asked if they were open after waiting for 5 mins and they...

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Adel
28.06.2024 - 11:22

They don't have enough vegan protein options I usually have to pay for the regular burrito and have them just put beans in it which makes it pretty pricey for a...

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Jennifer
28.06.2024 - 11:22

I've been going to El Pollo Loco (this particular one) for years..I simply asked for no beans in my bowl... and there were a ton of beans... I don't think it's...

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Monica
28.06.2024 - 11:22

First of all great customer service I received from Salina (cashier) great team work they have ....great fresh tasting food.

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