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Contribute Feedback What User likes about Helix Bar & Dining:
Went to Helix to celebrate a friend's birthday. Food was great, place was very convenient and staff were all very friendly. We will definitely go back there again. View all feedback.
What User doesn't like about Helix Bar & Dining:
We decided to lunch here so we could meet up with Canberra family on our way down to the Snowy Mts. The restaurant is conveniently located in Vibe Hotel on the bypass road (at the airport) which is the direct route from Sydney to the Snowy. The hotel is very new and stylishly designed. The atmosphere was relaxed and pleasant, but service needs to improve. Our waiter was a friendly country young man but needs some tra... View all feedback.
We went for lunch and I was surprised that there were not many people there. The setting is new and modern. The ambience good. Service was accomodating, quick and helpful. The meals were as one would expect from a hotel. The prices were reasonable. Overall the experience was very acceptable.
I mean, it was fine, but when you’re paying $48 for a steak dish, you’d hope your steak would be rested properly so that it is not swimming in its juices (not pleasant with the sauce! . I’d also hope to eat it with a steak knife, not what seemed to be a butter knife. Or am I hoping for too much? I agree with other reviews hit and miss and overpriced for anyone not on a corporate account.
Frankly,dissapointed,ordered grilled prawns and herb bread for entrees,bread good,prawns overcooked just enough so the only way to eat them was to peel them out with your fingers
I saw another review describing this restaurant as hit and miss and to be frank, nothing could sum up our experience more accurately than this. Everything about the place was hit and miss, from the service, to the quality and taste of the food. Some of it was simply brilliant and some was total ****. Some I would only expect at a five star restaurant and some, I 'd expect better at a cafeteria.... We came with a group of 11 adults and three kids, looking to have a special dinner somewhere close to the airport as some of our group arrived that evening and other left. Service was extremely patchy. The place seemed very understaffed for the number of tables and the waiters and waitresses seemed underexperienced and flustered. The style is almost fine dining but then with cutlery in a bucket, or dumped on the table a few minutes after the food. The wait staff were super friendly when they did serve us... Event
First time ever to the hotel and restaurant. A fixed-price menu was outstanding on Christmas Day, in choices of greens, nibbles and different meat slices. The staff were buzzing around, re-filling glasses and dishes and constantly attendant. The Italian Chianti was an inspired choice, as a light red wine on a rather hot day. Gluten-free choices were readily supplied. Overall, the place was light-filled and pleasant with families' chatter and laughter. An extremely pleasant place to spend being waited on, with delicious food and wine.