Bp - Feedback
Reviews
Was User at Bp a mag?
This is my local store after the other shops close. I find staff are always pretty much well mannered and helpful, and yes the store usually provides stock with good quality. The only complaint I have is that it is very very expensive for general goods! View all feedback.
What User dislikes about Bp:
There weren't enough staff members available. When I inquired about five people who had already arrived, I was informed that the staff member was on break and that I should be thankful for that. Thankful for what? Are we simply supposed to wait for service? Overall, the customer service fell short. View all feedback.
Reviews from various websites
Last update : 11.12.2022
Please, Please put an extra staff member on during your busy times , so I don't have to wait up to 10 minutes, to get served . The wait was just unbelievable.
The service really bad. Asking to pay for something that we didn't get. Maybe machine faulty. Will never come back anymore.
This is my local store after the other shops close. I find staff are always pretty much well mannered and helpful, and yes the store usually provides stock with good quality. The only complaint I have is that it is very very expensive for general goods!
While some patrons appreciate the well-stocked convenience store and good quality products, customer service has received significantly mixed feedback. Reports highlight a lack of staff availability, with some guests experiencing delays and inattentive service. Complaints about employees being distracted or unavailable have left many disappointed. Conversely, there are positive mentions of helpful staff, particularly in handling mishaps. The restaurant also benefits from convenient payment options, although some operational issues were noted. Overall, while the offerings are solid, the inconsistent service may deter repeat visits for some diners.
Last update : 20.04.2024
The staff were unprofessional and clearly unable to perform their duties effectively.
Labeled as BP on Google, but they do not accept BPRewards—this is false advertising!
I’m appalled by the service I received tonight. The staff member was more focused on his phone than on our conversation and didn’t even bother to look up. I’m truly disappointed and infuriated that BP employs someone like this to serve their valued customers. Whoever hired him should be ashamed as well.
Bad attitude staff if there is a no star i will rate a 0 star for that
Great corner store with all those last minute items available. Great service too! My son ordered sauce with his sausage roll, only to sqirt it over his newly dry cleaned school jacket : .....James otr staff)quickly presented us with a clean wet chux to clean it up. Thanks James x
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