Dunkin' - Freetown

Donuts, Coffee, Delivery Services

Dunkin'

★ 3.4 / 5 (116 reviews)

**A Mixed Bag at Dunkin’: Customer Experiences and Employee Insights** At this Dunkin' location, experiences vary significantly, painting a complex picture. While some customers rave about the fresh coffee and cheerful service from dedicated employees like Lori, others express frustration over poorly prepared food and inconsistent service. Complaints about dry pastries and watered-down coffee contribute to a sentiment of disappointment. The soaring prices add to the dissatisfaction, prompting several to vow never to return. However, loyal patrons appreciate the camaraderie among the staff and commend the management’s efforts to create a positive working environment. Overall, this Dunkin' reflects both promising potential and pressing challenges.

Last update: 17.01.2026 from: Erika

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★ 3.4 / 5 from 116 reviews

Was Osie Pallette at Dunkin' a mag?
I always get breakfast or an afternoon coffee here going to and from work, very convenient location off of Route 24 at a nice gas station Service: Takeaway Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 View all feedback.

What Jaylyn Brown dislikes about Dunkin':
This chocolate croissant was hard and dry so ripped it open and look at the amount of chocolate they squirted in there that's all dried up from sitting there for days. My coffee tasted like water. Sick of Dunkin hiring just anybody these days and not giving them proper training. Why hire someone who can not simply do there job? It makes for a a lot of unhappy customers and less people going to that specific store. No... View all feedback.

Victoria

06.11.2023

★ ★ ★ ★ ★

The blonde woman who has been working there for some time, I believe her name is Lori, is truly wonderful. Every morning, I find myself feeling down on my way to work, but my brief moment spent getting coffee from her is the only time during business hours when I genuinely smile out of happiness instead of just putting on my usual customer service grin. Her positive energy really sets a great tone for the start of my day. Wyatt and Anne are also incredibly friendly and accommodating. You all have an amazing team at that store. Whatever Lori is earning, she deserves more; she consistently goes above and beyond.

Ana

01.03.2025

★ ★ ★ ★ ★

This location is great ! The drive thru is always fast and my order is always correct ! Favorite Dunkin

Osie

01.03.2025

★ ★ ★ ★ ★

I always get breakfast or an afternoon coffee here going to and from work, very convenient location off of Route 24 at a nice gas station Service: Takeaway Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Erika

01.03.2025

★ ★ ★ ★ ★

This location is amazing, get my coffee there every day, sometimes couple times a day!! They know me by name mainly because I order on the go, lol) Karina makes my morning every day for work, and Marcelo is amazing making sure I get my coffee right every morning. I couldn’t start my day right without them. Thank you guys .

Emanuel

01.03.2025

★ ★ ★ ★ ★

This is my favorite dunkin I travel all the way from providence daily and I stop at this shop because service it's 5 stars coffee always so fresh and I love the donut variety. Best dunkin ever. Service: Takeaway Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Caramel Iced Macchiato, Cheddar Bagel Twist, Wake Up Wrap Turkey Sausage Egg and Cheese, Turkey Sausage Egg and Cheese, Strawberry, Croissant, Dunkin' Lemonade Refreshers, Dunkin' Energy, Dunkin' Refreshers, Munchkins Donut Hole Treats, Muffins, Almond Croissant Vegetarian offerings: Vegetarian menu or section Parking space: Plenty of parking Parking options: Free of charge parking lot

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