Petrillo's - Full Menu

Good food friendly service read more Good food friendly service

Every holiday season, our family travels to Freeport to shop and enjoy a meal together. After reading Yelp reviews, we decided to make a reservation for lunch.... read more Every holiday season, our family travels to Freeport to shop and enjoy a meal together. After reading Yelp reviews, we decided to make a reservation for lunch. When we arrived, the restaurant was mostly empty, possibly due to the rainy weather. The waitstaff was friendly and seated us promptly. We placed our drink and appetizer orders, then gave our main orders. It seemed like the waitstaff was short-staffed as they were also covering the bar. Our drinks arrived without glasses for our beers, and the appetizers were not up to par. The bruschetta and spinach dip were barely toasted. Our meals were served with surprisingly small portions, and the overall flavor was bland. One of our guests had to add salt to her risotto, accidentally spilling salt all over her plate. When the waitstaff checked on us, we explained the issue but declined a replacement plate. Only half of the dish was taken off the bill, which left us feeling unsatisfied. Despite spending over $200, we left hungry and disappointed. While we understand the challenges of managing staffing levels during slow periods, we do not feel that we received a quality dining experience.