Vocelli Pizza - Fredrick

Placed a future order at this place today and it came about 45 minutes too early, when people hadnt arrived yet. They docked my order $10 which was great, but frankly the food was mediocre at best. The pizza didnt have a lot of cheese on it and it was cut into really small slices. The breadstick bites were really under cooked so much so that they were still white and chewy. Overall it seemed like the order was rushed. A friend of mine put me onto this place and needless to say he was just as disappointed. Maybe it was just the Sunday cook, but not a good experience.

Food is always great and at reasonable prices...the guy that answers the phone is super polite...our go to pizza place

Great pizza! Always fresh. Toppings are always perfect. They know how to perfect a “well done” pizza!! The staff is always welcoming. The lunch small pizza with a soda is priced just right for a non-chain pizza.

Foods great and staff seems like they actually want to be there

We ordered 2 pizzas, wings and a salad from Vocelli Pizza in Thomas Johnson Dr and unfortunately the pizzas were RAW.The salad was SO old and the wings were okay.We called the store to let them know and the person on the phone told us that because we ordered through Uber Eats that there is nothing they can do and that they are not at fault for the way that the pizzas were cooked, that is not their problem!I leave this here because bad customer service needs to be shared and I wish I knew before ordering that this store doesn’t stand behind their food.The person was very disrespectful and didn’t apologize once for not cooking their pizza. Worst customer service I experience in all Frederick. Take your business somewhere else, they don’t care about their customers.