Kfc - Fredericton

I wouldn’t recommend this place at all. The staff is incredibly unreliable, although there is one exceptional worker at this location. Unfortunately, the food q... read more I wouldn’t recommend this place at all. The staff is incredibly unreliable, although there is one exceptional worker at this location. Unfortunately, the food quality is the worst I've experienced at any fast food restaurant. It's widely recognized as the worst KFC in the city, as the parking lot and drive-thru are usually empty. It's definitely worth the trip across the river to find a better location, like the one in the mall or on Prospect.

Terrible and slow customer service. They consistently make you wait much longer than necessary. I recommend going to the KFC on Prospect instead; it's much bett... read more Terrible and slow customer service. They consistently make you wait much longer than necessary. I recommend going to the KFC on Prospect instead; it's much better.

They don't offer hot sauce at this location a d offered me ketchup with my wings instead. read more They don't offer hot sauce at this location a d offered me ketchup with my wings instead.

The staff are generally open, friendly, and accommodating with your orders, readily addressing any mistakes with your meal. We ordered two popcorn chicken pouti... read more The staff are generally open, friendly, and accommodating with your orders, readily addressing any mistakes with your meal. We ordered two popcorn chicken poutines but received one poutine and a popcorn chicken with a medium fry on the side. However, they quickly corrected the mistake and even let us keep the incorrect order. Overall, the food was absolutely delicious. I appreciated that they let me inspect the lettuce, which was fresh and green. Just be prepared to wait about 30 minutes for freshly prepared chicken. One downside is that their phone is on mute, making it impossible to call in your order. Additionally, half of the dining area is closed after around 8:30 PM, and napkins are only provided upon request. The space can feel cramped and the tables often appear unclean, even during slow hours. I also noticed a container of cold sanitizer sitting outside near the drink fountain, which I found unappealing. The Wi-Fi wasn’t working either, and it seems the staff isn’t concerned about having their phone muted. Despite these issues, the staff is friendly and respond well to feedback.

I was really impressed by how patient the staff were with some of the rude and impatient customers! Food: 5 Service: 5 Atmosphere: 5 read more I was really impressed by how patient the staff were with some of the rude and impatient customers! Food: 5 Service: 5 Atmosphere: 5