Reviews
What Orlando G likes about Cold Stone Creamery:
I went to Cold Stone Creamery two days in a row to celebrate the start of summer. I ordered a medium brownie blast in a cup, a medium strawberry combination in a waffle bowl, and a small waffle cone with banana and pecans. The small waffle cone turned out to be a good portion size, while the medium was a bit too much for me. It was the best $6 I spent this week. View all feedback. What Dr Janet Kelly doesn't like about Cold Stone Creamery:
My Got to have it now looks like I love it in a bigger cup. The day 8/26/23 manager argued that it 's now right and that he made my doordash order. He said all those years I have ordered, the kids were not using the correct measure. For a minute I thought the delivery person ate some, but no, because the bag was stapled. Good bye Cold Stone at Southpoint after years of my loyalty. Your pictures and store props are mi... View all feedback.
Reviews from various websites
I visited this restaurant on a busy Sunday night and everything was running smoothly. However, I received an unpleasant surprise in my ice cream when I had only...
read more"A strange individual named Vay-da was working behind the counter. My entire family found her very unpleasant. The ice cream was good as usual, but perhaps it's...
read moreMadison was the only competent employee at this restaurant! I am very disappointed by the service overall.
Very confused about the menu they were everywhere not to mention the workers were rushing you to order. Would not go back.
TERRIBLE CUSTOMER SERVICE!!!!!!!I have always been a loyal customer to Coldstone but they have TERRIBLE CUSTOMER SERVICE at this location. We have just moved to...
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read moreOh no!!! I discovered a cockroach in my ice cream!!! I will not be returning to this restaurant again!!!
The ice cream at this restaurant is always delicious, but the man wearing a bandana and managing the place is terrible. He lacks people skills and treats both h...
read moreI would give this restaurant 0 stars if I could. The owner, Simon, hung up on me and called me a derogatory term. I have never experienced such rude behavior fr...
read moreThe customer service is outstanding in this fine establishment, if there was a 6 star button, this place get's it.
Well its ice cream so thats pretty hard to mess up but their service is why I am giving them a one star. I am so mad right now as only HALF of my order arrived....
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read moreThey are always friendly in there and they all dress nice too. It speaks very well about their services too!
This is a fantastic ice cream shop. I'm thrilled to see they now have plant-based options, even though they currently only offer chocolate flavor. Once they add...
read moreI went to Cold Stone Creamery two days in a row to celebrate the start of summer. I ordered a medium brownie blast in a cup, a medium strawberry combination in...
read moreI received assistance from two young men who guided me through the entire ordering process as it was my first time. They provided excellent customer service and...
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