Subway - Frederick

The worst subway store that I 've visited. The staff is not customer service savvy. They make it seem like you should be glad they 're giving you service. I 've... read more The worst subway store that I 've visited. The staff is not customer service savvy. They make it seem like you should be glad they 're giving you service. I 've been there only three times in 7 months and each time the food looks like it 's old and soggy. I told the staff that the food didn 't look fresh and she said that the cooler is not cooling effectively. I told them do they have fresher food in the back and she said it 's all the same, it 's going to look soggy. I will NEVER go to this Subway again and risk food poisoning. This store should be closed and investigated. BEWARE!!!!!!!

Additionally, the person in front of me ordered a 6-inch sandwich on honey oat bread, and after he left, I saw the sandwich maker smell the bread and toss the o... read more Additionally, the person in front of me ordered a 6-inch sandwich on honey oat bread, and after he left, I saw the sandwich maker smell the bread and toss the other half in the trash. I contacted Subway corporate to request a refund, but the owner refused to refund my $12. It's worth noting that this same owner is responsible for two five-star ratings, which I think is misleading. If I could give this place a negative star rating, I would.

Dirty when I walked in. Should have known to turn around. Associates friendly at least. Salad was weak. Chop what little ingredients added then threw chopped le... read more Dirty when I walked in. Should have known to turn around. Associates friendly at least. Salad was weak. Chop what little ingredients added then threw chopped lettuce on top. Who does that? Mix it. And make a decent salad. Pressed for time so paid and left. Owner is trying to save money but losing customers in the process. Just look at the reviews. Skip it. Go elsewhere. First and Last for me.

Keep taking down my review. I want people to know that the health department will be visiting them. Is not only terrible service but also bad customer service.... read more Keep taking down my review. I want people to know that the health department will be visiting them. Is not only terrible service but also bad customer service. And they throw your food and vegetables like they don't want to do there job. Co workers usingthe same gloves while she opens the door for another worker and then comes back and uses it on our food. If I wasn't such in ahurry I would of blow up in that heffa face..I hate dealing with people that think customers owed them something

Went there for dinner and my family complained everything was dry. I didn't eat the food but did try to go back to get a refund for the uneven items and the emp... read more Went there for dinner and my family complained everything was dry. I didn't eat the food but did try to go back to get a refund for the uneven items and the employee stated there was no manager there and only the manager can do returns or refunds so thatkind of left a bad taste in my mouth. Won't be going back. I did email the manager which was the only contact info on thereceipt. For as much money as the sub cost. You would at least think it would be decent. Subway is really gone downhill.