Madrones - Frederick

I’ve been a loyal customer for three years and have ordered curbside many times. However, this time when I called in my usual order and headed out, it started h... read more I’ve been a loyal customer for three years and have ordered curbside many times. However, this time when I called in my usual order and headed out, it started hailing. Concerned for my safety and the wellbeing of my car and children, I decided to turn back home. I then called to cancel the order. To my surprise, the OWNER called me back, questioning why I couldn’t come and implying that I was just making excuses. He went on to insist that I still needed to pay for the food, claiming it wasn't his fault. I want to emphasize that this situation wasn't my fault either; I genuinely intended to pick up dinner for my husband and me to celebrate our anniversary. I am extremely disappointed that the owner of this restaurant seems more focused on his profits than on customer care.

I took an out-of-town guest to dinner and overall, the food was good. However, I was disappointed that they didn't serve real horseradish with the prime rib. Th... read more I took an out-of-town guest to dinner and overall, the food was good. However, I was disappointed that they didn't serve real horseradish with the prime rib. The creamy substitute they offered didn't taste anything like genuine horseradish, which really affected my meal. On a positive note, my guest enjoyed their dishes.

We've been visiting Madrones since their very first week of opening. The food has consistently been excellent, along with the service. Barry has been our favori... read more We've been visiting Madrones since their very first week of opening. The food has consistently been excellent, along with the service. Barry has been our favorite server, even when we had a little one in our group. We're always looking forward to coming back for another delicious meal that's close to home.

Thanks, Barry! read more Thanks, Barry!

Great food. A bit pricey but it's worth it for the good portion sizes and tasty food. Had a hard time understanding our waitress due to the noise, but still had... read more Great food. A bit pricey but it's worth it for the good portion sizes and tasty food. Had a hard time understanding our waitress due to the noise, but still had a great meal. Parking: Large parking area but it is shared with many other businesses. It may be hard to find a parking spot during its busiest times.