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Contribute FeedbackThe local Dairy Queen leaves much to be desired, primarily due to poor service and a frustrating ordering process. Patrons frequently express dissatisfaction with rude staff and a high incidence of incorrect orders. Although the food is occasionally satisfactory, many find the atmosphere lacking and opt to drive to more reputable locations nearby, such as Noonday or Flint, where customer service and meal quality are prioritized. Surprisingly, some customers enjoy the varied menu and do appreciate certain dishes, with notable highlights like crispy steak fingers and indulgent banana splits enhancing their experience.
This used to be my favorite DQ. However the last two time I've gone, the service has been terrible and took 20 minutes to get my food. Then, when I got my food, it was cold.
Definitely not a FAST food restaurant ???? Every time I come here I have to pull around and for what? Is it so hard to cook the food in the given amount of time?.like this is the only place like this in Frankston and the performance is so poor.
My husband and I went in for dinner one day while we were traveling out of town. The menu had so much that I had never seen at a Dairy Queen. It was hard to decide on what to order. My husband ordered the steak fingers and I got a bacon cheese burger we shared the fries that came with the steak fingers basket and ordered an extra gravy because we love to dip our french fries in the gravy. We cut the burger in half and shared both items. He got a drink with his meal and I got water because usually that is all I drink. So that was perfect for us. Plus my husband eats more than me and I usually wind up giving him the last bit of my food. The steak fingers were very crispy but I personally would have liked a little more flavor on the meat or the breading. The fries while they looked beautiful were stale and hard to chew. I took them back and the cashier said she would get me a fresh batch. When she did they were awesome. The burger has a bun that is just a little too big for the patty but the burger as a whole tasted great, I just tore off the extra bread. The toast was perfectly cooked to dip in my gravy. After we finished our food I asked my husband if he would split a banana split with me. Of course he did. I ask the lady if I could get it differently than shown in the picture. She said sure. I told her I wanted hot fudge, carmel, strawberry, chocolate shell whipped cream and pecans. I wanted a cherry but she said they don't do that. But I got everything else I wanted. It was delicious! Perfect end to a perfect day.
So cold inside could not enjoy our food! I am from Washington state and enjoy cooler temperatures, but this was so cold food got cold quick and I shivered the entire time I ate! Would have gone to car but didn’t want to make a mess in my car! It was very clean, probably due to fact no one can handle eating inside due to how cold it is! Parking: Due to construction almost impossible to find our way in and out of parking lot! Service: Dine in
Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 2 Service: 2 Atmosphere: 2
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