One9 Travel Center In Frankl - Franklin

Gas pumps work, but the audio for their commercials on the pump are way too loud with no option to turn down.

I had a horrible experience with the young lady at Subway named Layla she was completely rude!!! She slopped my sandwich together and told me that it’s the same way as the way I wanted it which I don’t eat slop!! She had a complete meltdown even tho I tried to be nice she was super freaking rude!!!

Friendliest convenience store employees that I've ever encountered. Clean store, cute flowers.

Gotta be the cleanest showers I've ever used at ANY Pilot/Flying J/One9 in the 7 years I've been on the road. The older black guy cleaning the showers definitely makes sure they are clean. This guy deserves some recognition. There wasn't any dirt in the corners, under the sink, behind the door, behind and around the toilet; even the toilet paper dispenser was all clean and shiny. I know all the above sounds dumb, but we drivers want a clean shower as if we were at home (unless you're a pig at home, then you wouldn't understand). This definitely was a first and very much welcomed. Kudos to this small little One9.

I'm my opinion it was better when it was still pilot