Subway - Frankenberg
Subway
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I ordered a tuna sub today. While eating, I suddenly had something in my mouth that felt strange – it was a long hair. This simply shouldn't happen in a food establishment. It's completely unhygienic and, frankly, disgusting. It's especially disappointing because you expect basic hygiene standards to be met. I took photos and expect this to be rectified immediately. Under these circumstances, I won't be returning.
Within 24 hours (February 24th and 25th, 2026), a total of 37 new 5-star reviews appeared from profiles, all of which had only submitted one review with their account – very strange… The food is delicious, the staff is friendly, and the restaurant shines after the renovation. Cleanliness is rather mediocre, and some ingredients aren't quite as fresh; therefore, two stars deducted.
My experience with each visit has always been better than with the last time, if I think about it, and even if I go back.
I finally went back to Subway today after the renovation – and I have to say, I'm really impressed! The place looks great, everything is clean and tidy. The staff is very friendly, professional, and clearly knows what they're doing. You can tell they're doing a lot of work here. The ingredients were freshly prepared, and the food tasted really good – definitely much better than before. I'm so glad Subway has reopened. I'll definitely be back!
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