Fitzroy - FOWEY

We were excited to attend this restaurant but had our child fall ill the evening due to attend. I emailed the restaurant to apologise for the no show a few days... read more We were excited to attend this restaurant but had our child fall ill the evening due to attend. I emailed the restaurant to apologise for the no show a few days later, as they proceeded to charge me £100 for a no show fee! Stating they're unable to refund despite circumstance, and the amount seems very excessive. Visitors beware!

Service: Dine-in Meal Type: Dinner Food: 5/5 Service: 5/5 Atmosphere: 5/5 read more Service: Dine-in Meal Type: Dinner Food: 5/5 Service: 5/5 Atmosphere: 5/5

Fantastic food and drink. Simple menu with a fish focus. More of a couples place than for kids Service: Dine in Meal type: Dinner Price per person: £40–50 Food:... read more Fantastic food and drink. Simple menu with a fish focus. More of a couples place than for kids Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5

The most horrendous restaurant experience of my life to date. Greeted by an arrogant waiter, we were moaned at because they had got the number of diners wrong o... read more The most horrendous restaurant experience of my life to date. Greeted by an arrogant waiter, we were moaned at because they had got the number of diners wrong on the booking (the extra diner was my 7 year old nephew, which I had told the waitress about when I booked the table). The waiter sat us at a different table and said ‘since you have an extra person we weren’t aware of, is there any other allergies on the table?’ I had already informed the waitress when I booked that the 7 year old had a nut allergy. She said it was fine if he was okay with traces. The rude waiter said ‘we can’t serve any customers that have someone with a life threatening allergy with them, is it life threatening?’ We said he is okay with traces but he can’t eat an actual peanut and does carry an EpiPen! He said ‘it’s a really simple question, is the allergy life threatening, yes or no?!’ We then asked if it was okay if we got my nephew some fish and chips instead and the waiter said he would have to eat it outside. Whilst this is not only rude and obnoxious, it is discrimination!! Our last night in Fowey for my dad’s 60th Birthday, left with no where to eat, caused by a pretentious restaurant who clearly don’t want to pay the insurance to allow people with allergies to eat at their restaurants. As a fellow hospitality worker, not once in all my work-life have I experienced, or condone this kind of treatment. Nor in my personal dining experience have I had to leave a restaurant, prior to even ordering a drink, feeling angry and embarrassed, with my 7 year old nephew apologising to my whole family because he has a nut allergy. The group owners should be ashamed of themselves; a disgrace to the industry.

Why 3 Stars? The restaurant is stylish and the food is of high quality. The service, while not the fastest, was warm and friendly. However, the main issue is th... read more Why 3 Stars? The restaurant is stylish and the food is of high quality. The service, while not the fastest, was warm and friendly. However, the main issue is the relationship between prices and portion sizes, which felt outrageous. With only four main dishes to choose from, it was challenging to find something that appealed to other diners in my group. Fitzroy had a somewhat pretentious vibe, almost experimental, and seemed very self-involved in a philosophical sense. It brought to mind an American sketch comedy show called Portlandia (a somewhat obscure reference). One memorable episode featured affluent diners with bizarre requests at a restaurant that caters to such clientele. The warm service helped mitigate any attitude problems, but the restrictive menu and exorbitant prices were apparent. The kitchen is skilled, but unfortunately, it doesn't offer good value. In the end, it simply felt absurd.