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Contribute Feedback What J Crozier likes about Tim Hortons:
I had a fantastic experience at Hortons today. I went in for a quick breakfast and left not only satisfied but also with a warm, happy feeling. The card machine at the drive-thru was broken, so I had to go inside. The girl behind the counter was brimming with energy and happiness, and her positive vibe was truly infectious. I didn’t catch her name, but I’ll definitely be back soon to find out! View all feedback.
What User doesn't like about Tim Hortons:
This was our first time visiting a Tim Hortons, and it was a disappointing experience. I've never encountered such an unfriendly coffee shop before. We waited about 10-15 minutes just for our order to be taken. It felt like the person taking orders was constantly running off to prepare them, leaving customers waiting for someone else to take their place. The young man who eventually helped us was pleasant, which was... View all feedback.
This location is ALWAYS out of a majority of their donuts no matter how early I come. Last time I came I placed an order for 6 donuts, i told them the kind i wanted and everything was cool. Once i got up to the window to pay they tell me they're out, what would i like to switch it with? (I would have preferred to have been told sooner to be able to look at the menu to see what other kinds they had) I ended up paying for 6 and only getting 5.. of donuts that i didnt even want. Skip this location if you're looking for donuts!!
Would be -5* if it allowed me. In town two day to work a weekend event. Venue is nextdoor to hotel and shares parking lot with Tims. Lobby hours stated to open on door at 6am both days. On our stop in for breakfast at 7³? Saturday, and 7¹? Sunday, neither time was the lobby actually open. Saturday we were lucky enough that there was also an visiting employee locked out of the store waiting to be let in, who offered to let us in and make our food as the drive through staff 'didnt care ' (her words). Today upon arriving, the same two employees inside busting out the drive through, stare at me through the locked door for ten minutes as I knock, confirm the time, and raise my hands like are we open, what 's going on? They point to eachother and laugh. After ten minutes I take my place in the only line that exists, wait as the 4 cars ahead are taken care of, and get to the window to try placing am order to be told they wont serve me but if I wait until there are no cars in line (again) they will open the door. At this pont I 've already spent 20 minutes trying to just place an order and the line is only backing up further. I 've run out of time to get breakfast, and have crew call in 5. Thanks for the non-service, if I could rate more negative I would. I can understand being shortstaffed; but would suggest updating your posted hours to reflect what you can actually attain. What is unacceptable however is being mocked by the staff for just wanting to be a customer, and have some breakfast. Wasting ten minutes I didn 't have at a locked door as staff try to hide, to then wait again patiently in the drive through, to he told to wait again at the door and refused service is just baffling. Im aware of the labor shortage, but going to state that if the scheduled staff can 't show up and those that do dont feel like working; then the resturant should be shut down. I love Tims, but this has got to he one of the worst experiences I have ever had at one of their locations. I w
This place is always from a majority of their donuts, no matter how early I come. Last time I put a job for 6 donuts, I told them how I wanted and everything was cool. Once I got into the window to pay, they tell me they're out, what would I want to change it with? (I would rather have said before that I could watch the menu to see what other species they had) I paid 6 and got only 5 donuts I didn't even want. skip this place when they are looking for donuts!
I once visited a Tim Horton 's in Winnipeg and thought the donuts and Timbits were amazing. When I had them here in the States for the first time a few years ago, they didn 't taste, at all, the same. Went this morning and, yeah, nothing 's changed... Decent, but not knock your socks off quality.
The absolute worst coffee I've ever had in my life. The only reason it gets 2 stars is because the drive thru speaker lady was nice, the 2nd person who we gave our money to didn't know whose coffee was who's, so we had to guess, and neither of them was distinguishable between the other. They were both overly nasty, overly bitter, and didn't taste of coffee at all. Just a bitter, icy, grossness and the line was way too long to circle back