Reviews

Overall Total Score
3.4 out of 5
Good | 6634 reviews

What Baby Labadie doesn't like about Steak N Shake Company, The:
Waited over 30 minutes for 2 shakes, had sticky yellow stuff all over our cups, and they have new paper straws that literally taste like an old popsicle stick. Everytime that I 've been here it 's been closed, we aren 't taking orders, or just takes forever to get food, shakes, etc. View all feedback. What Ben Grant likes about Steak N Shake Company, The:
My wife and I went last night got there about 5:15 seated us right away waitress came right out got us our drinks took our order the place was half full of people and no time at all we had our meal didn't get started eating good and the waitress was out and checked on us again meal was good and waitress checked on us again was a good experience View all feedback.

Reviews from various websites

Menu
1.2 ★ from 13 reviews
Jimmy
30.12.2022 - 12:31

Just come here if you deserve to be punished. would not take my order thru laufwerk thru, had to come in. placed order and the guy responsible for burger and po...

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Stacey
30.12.2022 - 12:31

Experience in the theory I had it ever. order with the app, an hour before. I walked in and was ignored by every employee. had to scream to get someone's attent...

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Rene
30.12.2022 - 12:31

There is no service anymore. obviously they don't even try to let them know when their food is done when they order for din-in. the order had several mistakes:...

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Alta
30.12.2022 - 12:31

I love this place. Now it is your own food on a computer order. get your own drink, get your own food. incredibly dirty bathroom. do they have a question or do...

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Laura
30.12.2022 - 12:31

Definitely not as good as it used to be, which is a shame. I have good memories of going here with my grandparents as a kid. Don’t get in line at the drivethru...

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A once beloved favorite spot seemed to have lost its charm, with numerous complaints about service and food quality. Customers reported wrong orders, long wait times, dirty tables, and unpleasant bathroom experiences. Despite a nostalgic love for the restaurant, recent visits left many disappointed. However, there were positive notes on friendly staff, hot and delicious food, and quick service, although some customers had to be turned away due to staff shortage. Overall, while some enjoyed the experience and tasty shakes, others found the decline in quality hard to overlook.

Aggregated
2.6 ★ from 9 reviews
Charlotte
15.06.2023 - 12:17

I like Steak's shake, but I don't know what happened. That was the worst experience I had from the beginning to the end. Go to dirty tables and floors. We've do...

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Elizabeth
15.06.2023 - 12:17

Definitely not as good as before, that's a shame. I have good memories of going here with my grandparents as a child. Do not get on the Drivethru if your gas ta...

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Corina
15.06.2023 - 12:17

I drove the car to shake only 6 or 7 times in the last few months. From these times, the double shaking machine was not working and a different time than they d...

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Austen
15.06.2023 - 12:17

Wait was long while cook complained loudly about how many orders he had. Even though he stopped and took a 15 minute break with multiple customers waiting insid...

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Lamberto
15.06.2023 - 12:17

I loved my experience at Steak and shook with the food somehow well. At first, they went cashless so you need to order on a screen, but the process is easy and...

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Doordash
4.1 ★ from 50 reviews
Dominique
26.08.2024 - 20:25

The Garlic Single Steakburger and Nutella was sooo good!

Harold
26.08.2024 - 20:25

Loved the Frisco Melt and the milk chocolate shake is crazy delicious

Nathaniel
26.08.2024 - 20:25

Solid, got here quick and was in a nice tamper proof bag which made me feel better about it!

Emily
26.08.2024 - 20:25

Its so good and perfect for a hot sunny day!

Diana
26.08.2024 - 20:25

Good service quality of food

Int Restaurants
3.5 ★ from 3953 reviews
Ben
20.08.2023 - 12:47

My wife and I went last night got there about 5:15 seated us right away waitress came right out got us our drinks took our order the place was half full of peop...

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Michael
20.08.2023 - 12:47

Great food. Fair prices. Always attentive service. One of my favorite fast casual restaurants ...

Aaron
20.08.2023 - 12:47

The staff was very friendly. The food was hot and delicious. Not a long wait. I did notice they had to briefly shut down. Due to staff shortage. They had to tur...

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Restaurantji
2.5 ★ from 201 reviews

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