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Contribute FeedbackThe restaurant received mixed reviews, with some customers expressing disappointment over incorrect orders, missing items, and rude service. One customer was charged for a 5 piece meal with two sides but only received 3 pieces of chicken and one side of potatoes. Another customer had to return twice to get missing items and felt the drive-thru employee was incompetent and unkind. Additionally, a customer waited for a Spicy Chicken Sandwich that the restaurant claimed they didn't have, resulting in a long wait but receiving a free meal and gift card. Some customers also felt that the food was not original and was identical to products from KFC. Despite the negative feedback, the restaurant did offer compensation and the food was rated 2/5.
Ahh we waited 1/2 hr in the Parking lot for a Spicy Chicken Sandwich..When we finally asked about it they had no idea what we were talking about...What Spicy Sandwich???At least we got a free meal and a 10$ gift card...Food: 2/5
Lady that took my order was polite and professional.The main disappointment of my meal was the amount of grease in the chicken.I have never had that much grease when eating at other Lee's Famous Recipe Restrauants.Also, my macaroni and cheese was kinda dried up.The biscuit tasted fresh and awesome.
Don’t forget to check every single item in your bag. Had to turn around twice because god forbid anyone checks the bag before handing it off. They forgot the extra sauce I paid for, the drinks and the biscuits and had the nerve to act rude when I politely went back TWICE with receipt to get my items. Not to mention $50 for two meals (without drinks), 2 kids meals and an order of fried pickles. Crazy. I would not have left this review had it not been for the attitude from young man at drive thru. I was genuinely kind after dealing with two screaming toddlers waiting for their kids meals, as if it wasn’t his incompetent self who forgot my stuff in the first place. Get a job in distribution and not customer service if you’re going to not even SPEAK or LOOK AT THE CUSTOMER when handing the food YOU forgot. Yes I had time today.
The tenders get smaller every time I go here. This time it was sad.Food: 2/5
Food was fresh and very tasty. My son enjoyed his first visit in a few years really enjoyed the Chicken ?Food: 5/5