Dunkin' - Fort Mill

Love their Pumpkin Spice Signature Latte! The ladies are very friendly and respectful. Very crowded on the weekends so go before 8 am on Saturdays and Sundays. read more Love their Pumpkin Spice Signature Latte! The ladies are very friendly and respectful. Very crowded on the weekends so go before 8 am on Saturdays and Sundays.

This place is truly exceptional! They never get my order wrong, and even when I accidentally ordered the wrong coffee drink today, the staff was incredibly frie... read more This place is truly exceptional! They never get my order wrong, and even when I accidentally ordered the wrong coffee drink today, the staff was incredibly friendly. I went back to the line, and the girl made me a new drink at no extra charge, even though I offered to pay. Since I'm new to ordering coffee, I wasn't sure what to ask for, but she was very patient and explained exactly what I wanted, its name, and how to order it next time. This is honestly the best service I've experienced at a fast-food restaurant in the last ten years, or at any restaurant for that matter. She deserves to be in a management or training position because she was fantastic, and my overall experience was wonderful! If you're looking for a great coffee place that's more affordable than Starbucks, and whose coffee is actually better, make sure to stop by this Dunkin’—you won’t be disappointed!

Just visited this Dunkin and never will again. This place had a line long drive thru that no one was answering. Myself and another lady went inside to see what... read more Just visited this Dunkin and never will again. This place had a line long drive thru that no one was answering. Myself and another lady went inside to see what was going on and as the 4 ladies at the front counter look at each other and stated no onehad the headset. UMMMM HELLO!!! If your drive thru is closed it should be blocked off or noted. None of the ladies seem to careave everyone in the drive thru left. Terrible. I?ll drive extra to have proper service.

Absolutely terrible! I placed my order through the app and went to the restaurant, but it took them 40 minutes to prepare an order for three people. 40 MINUTES!... read more Absolutely terrible! I placed my order through the app and went to the restaurant, but it took them 40 minutes to prepare an order for three people. 40 MINUTES! The staff seemed indifferent, moving around without any sense of urgency. My order was missing items not once, but twice. I drove home immediately, which is only a 6-minute trip, and the food was cold by the time I got there. Overall, I experienced awful service and unprofessional staff.

The employees at this restaurant seemed really unhappy. I had to repeat my order twice, but the cashier still got it wrong. Each time, a very angry woman would... read more The employees at this restaurant seemed really unhappy. I had to repeat my order twice, but the cashier still got it wrong. Each time, a very angry woman would ask, "What can I do for you?"