Dairy Queen Grill Chill - Fort Mill

Really busy and seemed a little slow. the personal was kind of happy, but still smiled and looked like they were just trying overwhelmed. I would go back. Maybe it was just a hard night.

My very first visit ever to Dairy Queen was a little disappointing. I gave my order, twice, and had to repeat it a third time. When I got to the window, the order was wrong. The second time again had to give my order three times and they got it wrong again. And this time they even repeated, correctly, and still got it wrong. I really enjoy DQ food but I'm in no hurry to go back. And it's a good thing I looked in the bag before I left. How many people have driven away and found out their order was wrong when they got home??

This location is committed to giving the best possible experience to it's customers. Yes, the line is long and it takes a while to get your order sometimes. But to all complaints I used to work in a fast food restaurant during the pandemic and let me just say this...every business on every corner is hiring and hiring at wages way higher than they would have ever considered before..why??? Because every business is so short staffed because hardly anyone wants to work during this time. It has been a very trying time in the world. These employees work themselves to the bone! Everytime I visit, I notice all of the hard work being put in with the manager being the one to do more than one job at a time. She is always there and always so sweet and nice to me even though you know she's got to be exhausted! I couldn't help but comment after reading some of the complaints. You can definitely tell some people have never worked fast food or customer service type jobs before and certainly not during the pandemic. I have to say bravo to management and crew!!! Y'all are awesome everytime I come through the drive-thru. Especially the manager with the blonde hair (I believe her name is Denise) Thank you Dairy Queen Fort Mill for all your hard work. It doesn't go unnoticed 3

I live an hour away from this DQ. If We are in the Fort Mill area we make sure to stop here for food. I must say that my food has always been hot and fresh. Friendly and accurate service. I have not been disappointed!! Keep up the good work! Please! And thank you.

This place would be better if you would just open your dining room. I mean having to wait 20 plus minutes for food in the drive thru… and Ice cream too. Once I get home, I’ve got milkshake gravy…. Because it’s no longer frozen, it’s thin and a waste of money because it’s not good to eat. Really disappointed in the drive thru at the place. Lately we have had to go elsewhere for Ice cream because of this.