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Contribute Feedback What Matt I likes about Dutch Bros Coffee:
Cynthia was a customer service rock star. We were very new to town and always trying to get our hands on the sticker drop. She somehow found one extra for us despite it being a few days into the month. Will definitely be repeat customers, we love the coffee and the warmth with which the workers always greet us. View all feedback.
What Erin Bache doesn't like about Dutch Bros Coffee:
I initially rated this restaurant 4 stars, but I've changed my rating as of July 10th. The staff's recent practice of automatically adding their own gratuity is unfortunate and, to be honest, quite dishonest. I've always tipped in cash for my drinks, but I've stopped doing that since I noticed that my usual $6 drink has suddenly increased to $8 when I pay via mobile. Aside from one young lady, no one has asked me if... View all feedback.
Cynthia was a customer service rock star. We were very new to town and always trying to get our hands on the sticker drop. She somehow found one extra for us despite it being a few days into the month. Will definitely be repeat customers, we love the coffee and the warmth with which the workers always greet us.
Always fabulous. Great people, lots of variety for coffee tea treats for the sweet tooth. Anytime you need a pick me up wrapped in smiling faces to shake off the naysayers, stop by leave feeling better than when you arrived. Try it, you'll like it.
I come here almost every day! this place is amazing, best service at any dutch! lane is the sweetest and SUPER helpful : thank you for another great experience!
Time is money? or in my case time is study. Oct. 9th at around 6:50 pm I found myself waiting nearly 15 min with only one person in front of me not even at the window because it is clear that they would rather chit chat with friends rather than serve coffee. I can?t blame the staff entirely, there are some extremely talkative people especially in colorful colorado, however, the blatant disregard for my time and thus my money didn?t go unnoticed. It took me pulling off for the person in front of me to finally move and the woman taking orders from that car to even seemingly notice my existence. With my vet school midterms coming up, I can?t help but see this is as a huge waste of time, but I needed my coffee so I headed across town away from the hospital and my home to get a good coffee and even quicker service from the other Dutch bros. The extra star is because while my stays have been lengthy before, the staff is always very nice. I have respect for those in customer service because I could never do it again, however, the art of ending a conversation and acknowledging ALL of your customer base is EXTREMELY important even when do friends etc. do pop up. There is however a happy ending to this, I got my shark attack rebel in less than 5 min at the other location with incredible service and a smile.
When I pulled up I figured I would be there for awhile so lines were so long,but service was quick and both the order taker and the one of handing out drink very friendly
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