Subway - Forsyth

#5 - Fast Food - Forsyth, Sandwiches, Salads
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Subway

Subway
3.4 / 5 (317 reviews)

Description

At this busy Subway location, customer experiences vary widely. Many praise the staff’s friendliness and dedication, especially when handling long lines single-handedly, with some employees displaying exceptional patience and kindness. The food quality meets typical Subway standards, with satisfying sandwiches. However, recurring operational issues are a concern—customers report slow service, inconsistent order accuracy, and poor management communication. Instances of denied service and abruptly closing while claiming to be open have marred the reputation. Despite the hustle, staffing shortages and management challenges suggest improvements are needed to meet customer expectations and ensure a smoother, more professional experience.

Last update: 17.01.2026 from: Gerald

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★ 3.4 / 5 from 317 reviews
gerald-belmudes
18.06.2024

Employee 23213 excellent. This young lady doing everything with a longline. 10 humans left which owners/management should get their act together. If they don't hire then work themselves. Best sell your business because you don't know how to run a business!

jason-malmquist
18.06.2024

Came in and workers asked me what sandwich at least 7 times before they sliced the bread. They kept saying they were closed and mad we were in there at 6:30pm even though there was no indication of them closing early. They didn’t even slice a foot long in half.

i-chatmon
18.06.2024

I am beyond concerned about the operations of this location. My family has been on the road for 4 hours and we chose to stop to eat at Subway. We place an app order for this location. At our arrival the two young lady employees were sitting and chatting. There wasn 't a customer greeting, but rather a Are you paying with cash or a card? When I communicated it was an online order, one employee said there was no bread and to go to the Walmart location. I initially took her for her word and said thank you. As I turned to leave, my son and I saw two trays of bread in the warming oven full of bread. We said nothing and returned to our vehicle. Following behind us were both the employees. They had turned to open light off and quickly drove away (please note the store hours said the location was to be open for another hour and 45 minutes). When we entered the Walmart location, the gates to Subway were closed. The employee was still there so I spoke through the gate and told her what happened. These young lady 's at the 180N Lee location have does this before and this needs to stop. I am so appreciative of the Walmart location for being there and getting us our APP order. She did not have to. She had every right to refuse service, but she didn 't. She needs to be acknowledged for her impeccable customer service. A formal call complaint to follow this message. Do right by people.

eric-hughes-lawyer80
18.06.2024

Times are not correct. Business opens at 9am and is posted on the front door at 9am.

tifani-sapphire-m
18.06.2024

Place was filthy. Trash on tables and floor; along with employees cell phone lying on the floor plugged in for charging. The guy and girl kept arguing back and forth with him constantly saying over and over I hate you u0026 I can 't stand you . I was the only person there (well, me and my husband) and it took him over 15 minutes to make a simple wrap. I will not be going back to this subway. I was warned by other coworkers, but I always check for myself. Lesson learned.

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