Subway - Forney

#13 - Fast Food - Forney, Sandwiches, Steak

Subway

Subway
3.1 / 5 (259 reviews)

Description

Subway Forney presents a blend of customer experiences that range from frustrating to delightful. While some customers express disappointment over stale bread, unprofessional staff, and mishandled orders, others highlight outstanding service from friendly employees who create a welcoming atmosphere. Many patrons voice concerns about the prioritization of online orders over in-store customers, contributing to long wait times. Despite these setbacks, certain employees, recognized for their exceptional service, have seemingly turned some visits into positive experiences. Overall, this location appears to be in urgent need of management and service training to enhance customer satisfaction.

Last update: 17.01.2026 from: muluneh

Feedback

★ 3.1 / 5 from 259 reviews
dola-mimi
30.03.2024

I had a terrible experience tonight at the Subway Forney Restaurant. The workers were rude and unprofessional. When I walked in to place my order, they started laughing at me. Despite asking multiple times why they were laughing, they continued to mock me. I felt humiliated in front of everyone. They even refused to serve me when I questioned their behavior. The woman with braces escorted me out without letting me buy my food, even though I had the money. I was not begging for food, I wanted to pay for it. This was the most embarrassing customer experience of my life. I cried all the way home because of how dehumanized I felt. It's a deeply saddening experience.

jordan-bearden-1
30.03.2024

Terrible experience!! I've been trying to contact them over the phone, but they keep hanging up on me.

katherine-mccloskey-
30.03.2024

The mobile order was prepared on time and the staff was welcoming and kind.

muluneh-schmertman
30.03.2024

T was amazing! Very respectful. Should be considered for management

matthew-canales
30.03.2024

The service and food could not get any worse. This is the only Subway that takes 20-30 minutes to complete a mobile order. The workers seem to be incapable of following directions or even making a decent sandwich.

FAQ

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

The restaurant also accepts credit cards from the common providers for payment.

More information

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