Chicken Express - Forney

Went to Golden Chick first...closer to my house...BIG MISTAKE. went inside because drive thru was long...sort of. I stood there and there were 3 employees...at... read more Went to Golden Chick first...closer to my house...BIG MISTAKE. went inside because drive thru was long...sort of. I stood there and there were 3 employees...at one point they all 3 saw me standing there and said nothing....like we will be with you in a moment. one girl was wiping down counters and just kept doing that while i was standing there waiting. Left and went the Chicken Express. It seemed that the drive thru earphones were not working for the person in the drive thru so i drove up. She apologized and was very sweet. Food was awesome!!! Will NEVER go back to Golden Chick and will always go back to Chicken Express. WAY TO GO ON CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I said no rolls and I want small fries. I get rolls and no fries read more I said no rolls and I want small fries. I get rolls and no fries

The service here is the worse, I waited 35 minutes for a pick order. Then they didn't even offer anything free for this wait, and told me they couldn't give me... read more The service here is the worse, I waited 35 minutes for a pick order. Then they didn't even offer anything free for this wait, and told me they couldn't give me anything and proceced to take even longer. They look as if they needed more employees and guidance. Bad customer service and didn't even seem like they cared, then left several items out of the bag. The order was wrong, I had to go back in as well after all that, to repeat the same process. Don't Go Here....

Nobody acknowledged me as I'm standing in front of the counter. I called out hello and one girl asked another person to come help me. Definitely lack of custome... read more Nobody acknowledged me as I'm standing in front of the counter. I called out hello and one girl asked another person to come help me. Definitely lack of customer service. There was a young man it looks like he was in charge stepped up. The floors weredirty. I would only recommend to pick up your food and leave

The food was very good and fresh, but man have the prices went up.! I didn?t think a snack pack would almost eat up a 10 dollar bill without the drink. ???? Sti... read more The food was very good and fresh, but man have the prices went up.! I didn?t think a snack pack would almost eat up a 10 dollar bill without the drink. ???? Still great place to dine!